TSplus Remote Support: Remote IT Support Made Easy

Effortlessly streamline global remote assistance for both Windows and MacOS PCs. Achieve secure, attended, and unattended access to enhance support capabilities. Empower your support operations with a state-of-the-art and budget-friendly solution.

TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
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4.9 out of 5 (32)
4.7 out of 5 (32)
TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
5 out of 5 (128)
4.7 out of 5 (32)
4.8 out of 5 (113)
4.9 out of 5 (32)
Remote IT Maintenance

The Remote IT Support Challenge

Support teams in today’s dynamic IT landscape face a critical challenge delivering efficient and secure remote assistance. Traditional solutions often bring complexity and high costs, making it challenging for support teams.

TSplus Remote Support stands as a dedicated solution to address the complexities of remote assistance. By providing a streamlined and cost-effective alternative, it empowers support teams to overcome the hurdles associated.

Real-World Applications

User-Friendly

No setup required for quick connections, enhancing the user experience.

Multi-Platform Support

Compatible with both Windows and macOS devices.

Remote Training

Facilitates secure multi-user session sharing for remote training purposes.

Remote Support

Enables support agents to assist and troubleshoot remote client issues.

Unattended Maintenance

Allows remote IT maintenance tasks like updates or tool setups.

REMOTE SUPPORT

Key Benefits

Simplified End-User Experience

Designed to be user-friendly, requiring no installation or setup from the end-user side, promoting ease of use.

Highly Secure and Encrypted

Emphasizes security with TLS encryption for all communications, ensuring data privacy and protection.

Multi-Feature Support

Includes screen sharing, file transfer, chat, multi-monitor support, and more.

Affordable Subscription Model

The service is offered through a business-friendly subscription model, making it accessible for all sizes of organizations.

Global Relay Servers

Operates on a network of globally distributed relay servers, optimizing connection speeds and reliability.

White-Label Options

Offers customization features for businesses to brand their remote support interface.

TSplus Remote Support Powers Remote IT Support Worldwide

TSplus Remote Support redefines global IT support with instant, secure access to Windows PCs. Offering both attended and unattended modes, it ensures efficiency through cutting-edge encryption.

Elevate your support capabilities effortlessly. Choose TSplus for a seamless remote assistance experience across the globe.

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Secure Software
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FAQs

TSplus Remote Access ensures security with modern TLS encryption and integrates TSplus Advanced Security for additional measures.

Features include Remote Desktop Access, Application Publishing, Assignment, Multiple Sessions, Connection Modes, Admin Tools, Remote Printing, Security Measures, Farm Management, and additional functionalities like Web Credentials and Session Pre-launch.

TSplus Remote Support operates on a permanent license model, eliminating the need for recurring subscription fees.

Users can connect seamlessly via various modes such as RDP Client, RemoteApp Client, and HTML5 Client, providing an intuitive and user-friendly experience.

Advanced printing solutions, including Virtual Printer and Universal Printer, offer enhanced control over printer configurations.

Security is fortified with TLS encryption, and TSplus Advanced Security adds Two-Factor Authentication, regular updates, and lockout monitoring.

The TSplus Gateway Portal streamlines access to multiple servers with load balancing and failover support, enhancing overall farm management.

Yes, TSplus Remote Support includes customizable Web Portal, Web Credentials, Session Pre-launch, File Transfer, Clipboard, Open on Client, and License Portal for efficient license management and upgrades.

Absolutely, administrators can easily customize the TSplus Web Portal with company branding, including colors, logo, and name.

Administrators can effortlessly assign applications to users or groups using Active Directory, local accounts, Azure, or AWS, simplifying the management process.