The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time.
Fully managed backend
For IT and Support Teams
TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
What is TSplus Remote Support?
TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended access to remote PCs, at a price that won’t break your IT budget.
Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
Why TSplus Remote Support?
Provide remote IT maintenance such as server updates or setting up tools for your colleagues or clients.
Have your support agents assist, support and troubleshoot problems faced by your remote customers.
Use secure multi-user session sharing to remotely train your teams or clients.
Significantly save vs alternative solutions, while benefiting from 100% of the necessary features.
Key features at a glance
Take control of the screen, mouse, and keyboard of remote clients.
Allow your agents to join the sessions of their colleagues.
Communicate with remote clients via a simple chat box.
Exchange files with remote clients.
Change the language of the remote assistance interface.
Send ctrl+alt+del keyboard command or start Task Manager.
Change the displayed monitor should clients have several screens.
Copy and paste information on the remote computer.
No Setup, Quick Connection
Agents and end-users simply download and run a small program.
The end-user then shares their ID and password with the agent to enable the connection.
Agents can easily add, connect, remove computers, and send remote commands.
A Full SaaS solution
TSplus manages all the updates and maintenance of the servers and connection clients.
TSplus Remote Support servers are managed by our experts and located all around the world for the best customer experience.
End-to-end encrypted connections
Every Remote Support connection is secured using modern TLS encryption.
Add your branding to the Remote Support connection client.
Use your Domain
Host your connection client download using your branded domain.
Lite connection client
Simplified end-user interface.
Business-friendly subscription pricing
All the features you need, for a fraction of the usual cost.
1 licensed user
Up to 1 concurrent connection
15 licensed users
Up to 5 concurrent connections
30 licensed users
Up to 10 concurrent connections
What our customers say
"At Shortcuts, we are true believers in TSplus’ added value. We have been using the software for 6 years now and we are extremely satisfied. Apart from being a great product, we love the after sales service and support. We have over 1000 clients using the feature."
CTO at Shortcuts Software
"The TSplus RDP application has enabled us to create a whole new SaaS division for our customers running on 10 servers with over 550+ simultaneous log ins. The software has been rock solid for the past two years. Technical support is superb, making TSplus the total RDP solution at an extremely affordable price!"
Senior IT Director at Maximus
"TSplus is incredibly effective, easy to deploy and manage, and fits our budget perfectly. It was really a no-brainer for me, and has served us well so far, especially during the Covid crisis when the majority of our (minimally computer proficient) staff are working from home now."
IT coordinator at Vistability
Frequently asked questions
Yes, we offer a fully-featured 14-day free trial. You can download it here.
This is a subscription, it will automatically renew annually.
You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.
Of course, we will be happy to help. Simply contact us here.
Absolutely, we work with over 5,000 business partners worldwide in different capacities. Servicing your client with one of our remote desktop access software is, therefore, possible.
To do so, simply get in touch with our sales team. We recommend that you download the free trial to confirm that our solution is right for your clients.
Try TSplus Remote Support for 15 days. All features included.
Easy setup – No credit card required