The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant attended or unattended remote assistance to your teams or clients anywhere, at any time.
Self-hosted for data security
One-off license purchase
TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
What is TSplus Remote Support?
TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended access to remote PCs, at a price that won’t break your IT budget.
Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
How does it work?
TSplus Remote Support enables browser-based Windows Desktop Session Sharing. It uses end-to-end encrypted connections for both Support Agents and End-Users to participate via their preferred web browser. The TSplus Remote Support Server is installed on-premises or in the cloud on any modern Windows PC or server.
Why TSplus Remote Support?
Provide remote IT maintenance such as server updates or setting up tools for your colleagues or clients.
Have your support agents assist, support and troubleshoot problems faced by your remote customers.
Use secure multi-user session sharing to remotely train your teams or clients.
Host TSplus Remote Support on-premises or in the cloud on any Windows PC or server for maximum data privacy.
Pay for permanent licenses that last for life. Significantly save compared to alternative remote support solutions.
Key features at a glance
Take control of the screen, mouse, and keyboard of remote clients.
Allow your agents to join the sessions of their colleagues.
Communicate with remote clients via a simple chat box.
Exchange files with remote clients.
Change the language of the remote assistance interface.
Send ctrl+alt+del keyboard command or start Task Manager.
Change the displayed monitor should clients have several screens.
Copy and paste information on the remote computer.
Agents share a link with their remote clients to create the connection.
Agents share a 6-digit code to establish the connection.
Agents can easily add, connect, remove computers, and send remote commands.
Unattended Computers Management
Create groups of remote computers and control their visibility.
Agents and clients can access the shared session via their preferred browser.
Install TSplus Remote Access on-premises or in the cloud on any Windows PC or server.
Remote Support Domain
Use your own web domain for an ideal user experience.
Free SSL Certificate
Obtain a free SSL certificate to secure your domain name.
End-to-end Encrypted Connections
Receive emails when Server Monitoring spots that a metric passed the threshold of your alert, and when it’s back to normal.
Customizable Support Environment
Choose the banner and logo end-users will see.
Use your preferred SMTP server to send customizable emails to end-users.
Customizable Agent Profiles
Agents can choose their customer-facing pictures, job titles, and more.
Affordable and perpetual licenses
Buy once, use it forever.
Updates and Support (Recommended)
Most of our users add the "Updates & Support" services during checkout to get the latest features, security updates and receive assistance from our support team via our ticketing system.
What our customers say
"At Shortcuts, we are true believers in TSplus’ added value. We have been using the software for 6 years now and we are extremely satisfied. Apart from being a great product, we love the after sales service and support. We have over 1000 clients using the feature."
CTO at Shortcuts Software
"The TSplus RDP application has enabled us to create a whole new SaaS division for our customers running on 10 servers with over 550+ simultaneous log ins. The software has been rock solid for the past two years. Technical support is superb, making TSplus the total RDP solution at an extremely affordable price!"
Senior IT Director at Maximus
"TSplus is incredibly effective, easy to deploy and manage, and fits our budget perfectly. It was really a no-brainer for me, and has served us well so far, especially during the Covid crisis when the majority of our (minimally computer proficient) staff are working from home now."
IT coordinator at Vistability
Frequently asked questions
Yes, our licences are permanent!
After you purchase your licence, you will be able to enjoy TSplus Remote Support without time limitation. However, we strongly recommend that you subscribe to our Update and Support services (the fee is a small percent of your licence’s price).
The Update and Support services include our worldwide licence re-hosting, ticket/Email support service, Forum access, FAQ, tutorial support and the right to install and to use any new release, patch and updates.
Of course, we will be happy to help. Simply contact us here.
Absolutely, we work with over 5,000 business partners worldwide in different capacities. Servicing your client with one of our remote desktop access software is, therefore, possible.
To do so, simply get in touch with our sales team. We recommend that you download the free trial to confirm that our solution is right for your clients.
Try TSplus Remote Support for 15 days. All features included.
Easy setup – No credit card required