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Effortlessly streamline global remote assistance for both Windows and MacOS PCs. Achieve secure, attended, and unattended access to enhance support capabilities. Empower your support operations with a state-of-the-art and budget-friendly solution.
TSPLUS IS TRUSTED BY OVER 500,000+ COMPANIES
Support teams in today’s dynamic IT landscape face a critical challenge delivering efficient and secure remote assistance. Traditional solutions often bring complexity and high costs, making it challenging for support teams.
TSplus Remote Support stands as a dedicated solution to address the complexities of remote assistance. By providing a streamlined and cost-effective alternative, it empowers support teams to overcome the hurdles associated.
No setup required for quick connections, enhancing the user experience.
Compatible with both Windows and macOS devices.
Facilitates secure multi-user session sharing for remote training purposes.
Enables support agents to assist and troubleshoot remote client issues.
Allows remote IT maintenance tasks like updates or tool setups.
Designed to be user-friendly, requiring no installation or setup from the end-user side, promoting ease of use.
Emphasizes security with TLS encryption for all communications, ensuring data privacy and protection.
Includes screen sharing, file transfer, chat, multi-monitor support, and more.
The service is offered through a business-friendly subscription model, making it accessible for all sizes of organizations.
Operates on a network of globally distributed relay servers, optimizing connection speeds and reliability.
Offers customization features for businesses to brand their remote support interface.
Try the software of your choice for 15 days. All features included.
Easy setup – No credit card required
TSplus Remote Support redefines global IT support with instant, secure access to Windows PCs. Offering both attended and unattended modes, it ensures efficiency through cutting-edge encryption.
Elevate your support capabilities effortlessly. Choose TSplus for a seamless remote assistance experience across the globe.
Frequently asked questions
TSplus Remote Access ensures security with modern TLS encryption and integrates TSplus Advanced Security for additional measures.TSplus Remote Access ensures security with modern TLS encryption and integrates TSplus Advanced Security for additional measures.
Features include Remote Desktop Access, Application Publishing, Assignment, Multiple Sessions, Connection Modes, Admin Tools, Remote Printing, Security Measures, Farm Management, and additional functionalities like Web Credentials and Session Pre-launch.
TSplus Remote Support operates on a permanent license model, eliminating the need for recurring subscription fees.
Users can connect seamlessly via various modes such as RDP Client, RemoteApp Client, and HTML5 Client, providing an intuitive and user-friendly experience.
Advanced printing solutions, including Virtual Printer and Universal Printer, offer enhanced control over printer configurations.
Security is fortified with TLS encryption, and TSplus Advanced Security adds Two-Factor Authentication, regular updates, and lockout monitoring.
The TSplus Gateway Portal streamlines access to multiple servers with load balancing and failover support, enhancing overall farm management.
Yes, TSplus Remote Support includes customizable Web Portal, Web Credentials, Session Pre-launch, File Transfer, Clipboard, Open on Client, and License Portal for efficient license management and upgrades.
Absolutely, administrators can easily customize the TSplus Web Portal with company branding, including colors, logo, and name.
Administrators can effortlessly assign applications to users or groups using Active Directory, local accounts, Azure, or AWS, simplifying the management process.