NET Pricing RS

TSPLUS REMOTE SUPPORT PRICING

Select your license

A simple and crystal clear pricing to match your budget and needs.

Join 500,000+ companies
already using TSplus

FEATURES

Business

1 licensed user
Up to 1 concurrent connection
$14.50
/month (billed annually)

Buy Business

Premium

Popular
15 licensed users
Up to 5 concurrent connections
$37.50
/month (billed annually)

Buy Premium

Corporate

30 licensed users
Up to 10 concurrent connections
$67.50
/month (billed annually)

Buy Corporate

Licensed users

The users in a company who are assigned to a specific license (e.g. a Corporate license) and can use this license to control remote computers.

1
15
30
Concurrent connections (Channels)

The number of remote support sessions (connections between controller and controlled) that can be set up at the same time.

1
5
Unattended managed devices

The number of registered remote devices that can be controlled in unattended mode.

Up to 50
Up to 500
Unlimited
Devices to connect to

The number of remote devices that can be controlled.

Unlimited
Unlimited
Unlimited
Access & control computers remotely

Support agents can take control of the screen, mouse, and keyboard of remote computers. The end-user can allow the agent to take control in one mouse click.

Secure unattended access

Securely control a remote computer without the user being present in front of it.

Chat box

Both the support agent and the end-user have a tailored chat box allowing them to talk with each other.

File transfer

Both the agent and the end-user can upload and share files with each other.

Remote command prompt

Support agents can execute keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.

Multi-monitor support

Support agents have access to all displays on a remote computer using a multi-monitor configuration.

Clipboard synchronization

Support agents can use the clipboard functionality to copy-paste between their device and the remote computer.

This feature can be enable/disabled by the support agent.

Remote computer informations

Agents can view OS, hardware and user account data from the remote computer.

Fast video streaming

Videos runs smoothly, even in High Definition.

Dynamic screen resolution

Automatically adapts to any screen size.

Block user inputs

Block user inputs to avoid any conflicts. The user can regain control with a simple shortcut if necessary.

Compatible with UAC

UAC (User Account Control) windows are fully supported.

Custom branding

Customize the support agent profile, the banner and the logo of your support environment for ideal end-user and support agent experiences.

Reporting

Access and export the history of all past sessions.

Automatic updates

Updates are automatic and silent, no action required on your side.

Online support

Our worldwide support team is here to help you whenever you need.

Translations

The support agent can easily change the language of the remote support interface.

Multi-session support

One support agent can connect simultaneously to several remote computers.

-

Multi-agent connections

Several support agents can simultaneously connect to the same remote computer.

-

Connect from/to macOS device

This AddOn will be available in Q2/2023 at no extra cost.

Coming soon

Coming soon

Coming soon

Connect from Android device

This AddOn will be available in Q2/2023 at no extra cost.

Coming soon

Coming soon

Coming soon

Basic

Popular
$96 /year
Basic features for up to 10 employees with everything you need.

Business

$192 /year
Advanced features and reporting, better workflows and automation.

Enterprise

$384 /year
Personalised service and enterprise security for large teams.
Overview
Basic features
Users
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history
Business

1 licensed user
Up to 1 concurrent connection

$14.50

/month (billed annually)

Updates & Support included
1 Licensed user
1 Concurrent Connection
Access/control computers
Chat box
File transfer
Remote command prompt
Multi-monitor support
Clipboard synchronization

Buy Business

MOST POPULAR

Premium
Popular

15 licensed users
Up to 5 concurrent connections

$37.50

/month (billed annually)

Updates & Support included
15 Licensed users
5 Concurrent Connections
Access/control computers
Chat box
File transfer
Remote command prompt
Multi-monitor support
Clipboard synchronization

Buy Premium

Corporate

30 licensed users
Up to 10 concurrent connections

$67.50

/month (billed annually)

Updates & Support included
30 Licensed users
10 Concurrent Connections
Access/control computers
Chat box
File transfer
Remote command prompt
Multi-monitor support
Clipboard synchronization

Buy Corporate

TSPLUS IS TRUSTED BY OVER 500,000 COMPANIES

FAQ

Frequently asked questions

Is there a free trial?

Yes, we offer a fully-featured 14-day free trial. You can download it here.

Can I buy with a purchase order?

Yes, please send us a purchase order (PO) by mail at sales@tsplus.net and we will send you an invoice with instructions.

In your mail, please include:

- Name and address of the company
- VAT number (for EEC companies)
- Desired license (Business / Premium / Corporate)
- Desired number of licenses

Is this a one-time payment or a subscription?

This is a subscription, it will automatically renew annually.

You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.

Can I use TSplus Remote Support with on-premise hosting?

Yes, it's possible. To discuss it further please contact us.

I already bought a license, where can I manage it?

If you already bought a license, you can upgrade/renew or manage it on this page.

I have a special request, can I talk to the TSplus sales team?

Of course, we will be happy to help. Simply contact us here.

Still have questions?

Contact us