TSplus Remote Support Pricing

Remote Support

Provide instant remote assistance to your clients anywhere, at any time.

$ 50 /support agent

How many support agents will use it?

An agent is the person who provides assistance to end-users. Licenses are assigned to agents, not devices.

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Main features

Remote control

Troubleshoot issues remotely by controling the computer of your customers or employes. (Control the mouse, access files and applications...)

Screen sharing

Allow your customers or employees to share their screen with you.
(Compatible with 4K UHD)


Chat directly with the person you are providing with assistance in the chatbox.

Browser-based interface

Once the relay server is installed, the entire Remote Support system is just a plug-in compatible with every browser.

Branding customization

You can customize the branding for the client and the web portal.

Perpetual license

Remote Support is a one-off purchase. Buy once, provide remote support for life.

1-click connect

Support agents generate a connection link for their client via the admin portal. Once the user clicks, the connection is established.

Easy setup

Configuration is fast, with internal and external network options. Then log in as the Admin, set up your support team accounts, and you’re ready to start!

Advanced features

SSL/TLS encryption

Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved.

Unattended & Attended access

With the unattended access mode, you can even provide remote support without a connection partner on the other end.

Clipboard and file transfer

Copy/paste and transfer files directly between the support agent's computer and the user's computer.

Send command prompts

Send command prompts directly to the user's computer.

Self-hosted relay server

A single Windows PC or server, hosted at the office or in the cloud, becomes the relay server and web interface for agents and end-users.

Multi-language support

You can change the web portal's language.

Multi-monitor support

Fully compatible with multi-monitor configurations.

Multi-session support

Several agents can access simultaneously to the same end-user's computer and share the session.

Coming soon

Meeting scheduler

Session recording

Reboot and reconnect

Audio conferencing

To upgrade/manage your existing licenses or renew your Updates/Support subscription

Trusted by over 500 000 companies

We’re rated Excellent 4.8 out of 5 on Google and Trustpilot.
Feb 27

Reliable and efficient

" TSplus Remote Work is a very good solution to connect to my office from home. It is simple to use and it is the most reliable and efficient product I've ever used. "

— Martine T.
Apr 16

Great product and after sales service

" It's now been over 10 years and we now have over 5000 of our clients utilizing the TSPlus software and features. Both the product and after sales support is amazing. "

— Tony Antoniou
Mar 4

Worth every penny!

" We have been using TSPlus nearly since its inception and all of our clients that use it are thrilled. "

— Eric Miller
May 26

TSPlus is a valuable tool in my business

" TSPlus has been and continues to be a very effective tool for our hosted business. Client can access applications from a Remote Desktop Client or a Web Browser. Their technical support has been responsive and helpful when needed. "

— Simon White
Apr 9

Quality and professionalism

" I am using myself TSplus for more than a decade and it is amazing to see how it has been enhanced year after year to fullfil my expectations. "

— Adrien D.
Mar 31

Secure and accessible Remote access product

" Cheap price for a perpetual license. Usability and Support are very responsive. Very nice product ! "

— Nicolas Clemencet
Apr 21

Excellent piece of software

" TSPlus has really helped to get our customer hosting environment off the ground. The support we have received has been first class. "

— propman
Nov 14

Excellent attention from the TSPLUS

" Excellent attention from the TSPLUS team, their answers are clear and objective. They help you step by step with your doubts and problems"

— Azael Rodriguez
Aug 9

Love it! Affordable and easy to deploy!

" Love it, amazing desktop remote access software. The price is really great, licences are perpetual, and it's easy to deploy. I strongly recommend using TSplus! "

— Alexis L.
Mar 31

We recently switched to TSplus and…

" We recently switched to TSplus and have been really impressed with their software and service. Helpful and available, we received nothing but top notch assistance from them. "

— Sean M.
Oct 19

Excellent remote access solution!

" Amazing remote desktop and web access solution. A cost-effective software, easy to deploy and with a great support. "

— Abilio Pires
Dec 28

Great product with great support

" We have been running TSPLUS for years and now with 2FA. We were so glad to have this product when the Covid Pandemic hit. "

— Chris B.
Apr 20

I have used TSPlus for many may years

" I have used TSPlus for many may years throughout my career. There is nothing that MS RDSH can do, that TSPlus can't. I have used both extensively. "

— Steven Uppal
Oct 16

Great support

" TSPlus as a product itself and support as well deserves a thumb up "

— Darko Karamarko

Frequently asked questions

Yes, please send us a purchase order (PO) by mail at sales@tsplus.net and we will send you an invoice with instructions.

In your mail, please include:

  • Name and address of the company
  • VAT number (for EEC companies)
  • What you want to buy:
    • Name of the product
    • Update & Support services (1, 2 or 3 years)
    • (For Edition only) Number of support agents
    • (For bundles only) Name of the Bundle
    • (For bundles only) Number of users (Unlimited, 25, 10, 5 or 3 users)
    • Number of licenses (If you need more than 1)

Absolutely! Your TSplus licenses will never expire. You pay only once and can use them for life.

No. Once you selected your Edition on this page, you will be asked if you want to add the Update and Support services.

The fee for these services are a percentage of the license price.

  • One year: 21% of license price
  • Two years: 18% of license price
  • Three years: 15% of license price

That’s why we recommend to select the 3 years to maximize your savings on the long term.

If you already bought a license, you can upgrade/renew or manage it on this page.

Still have questions?

We’re here to help!