Would you like to see the site in a different language?

English
English Español Italiano Português do Brasil Português Français Русский 日本語 Polski 简体中文 繁體中文 Türkçe 한국어 Čeština العربية Bahasa Indonesia Tiếng Việt Nederlands ไทย Magyar Slovenčina Svenska Ελληνικά Română فارسی Dansk Български Suomi Hrvatski Norsk bokmål Bahasa Melayu हिन्दी Tagalog English (UK)
Change language

TSPLUS REMOTE SUPPORT PRICING

One plan that scales with you.

A simple and crystal clear pricing to match your budget and needs.
Prefer self-hosting? Contact us.

5 Concurrent Connections
What are concurrent connections? The number of remote support sessions (connections between controller and controlled) that can be set up at the same time.

$6

/concurrent connection /month

$360

billed annually for 5 concurrent connections

Add to Cart

MAIN FEATURES

Unlimited users

Unlimited devices

Access and control devices remotely

Secure unattended access

Windows & macOS & Android

On-premises or in the Cloud

See all features ↓

Taxes may apply

FEATURES
Licensed users

The users in a company who are assigned to a specific license (e.g. a Corporate license) and can use this license to control remote computers.

Unlimited

Unattended managed devices

The number of registered remote devices that can be controlled in unattended mode.

Unlimited

Devices to connect to

The number of remote devices that can be controlled.

Unlimited

Access & control computers remotely

Support agents can take control of the screen, mouse, and keyboard of remote computers. The end-user can allow the agent to take control in one mouse click.

Secure unattended access

Securely control a remote computer without the user being present in front of it.

Connect from/to macOS device
NEW

Support agents can take control of macOS/Windows devices from their macOS/Windows devices. Everything is possible!

Connect from Android device
NEW

Support agents can take control of macOS/Windows devices from their Android devices. Everything is possible!

Chat box

Both the support agent and the end-user have a tailored chat box allowing them to talk with each other.

File transfer

Both the agent and the end-user can upload and share files with each other.

Remote command prompt

Support agents can execute keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.

Multi-monitor support

Support agents have access to all displays on a remote computer using a multi-monitor configuration.

Clipboard synchronization

Support agents can use the clipboard functionality to copy-paste between their device and the remote computer.

This feature can be enable/disabled by the support agent.

Remote computer informations

Agents can view OS, hardware and user account data from the remote computer.

Wake-on-LAN

Wake and access remote computers on low power mode without any human interaction with the Wake-on-LAN (WoL) feature.

Fast video streaming

Videos runs smoothly, even in High Definition.

Dynamic screen resolution

Adjusts to any screen size automatically, but you can set a custom resolution if needed.

Session recording

Record a session and save it as a video file.

Easy screenshots

Take a screenshot during a session in one click.

Block user inputs

Block user inputs to avoid any conflicts. The user can regain control with a simple shortcut if necessary.

Compatible with UAC

UAC (User Account Control) windows are fully supported.

Custom branding

Customize the support agent profile, the banner and the logo of your support environment for ideal end-user and support agent experiences.

Reporting

Access and export the history of all past sessions.

Automatic updates

Updates are automatic and silent, no action required on your side.

Online support

Our worldwide support team is here to help you whenever you need.

Translations

The support agent can easily change the language of the remote support interface.

Freshdesk Integration

With this feature, you will be able to link remote support sessions with Freshdesk tickets, streamlining your support workflow.

Multi-session support

One support agent can connect simultaneously to several remote computers.

Multi-agent connections

Several support agents can simultaneously connect to the same remote computer.

Self-hosting

Self-host TSplus Remote Support (50 concurrent connections minimum)

Contact us »
Manage/Upgrade
‍ existing licence(s)

TSPLUS IS TRUSTED BY OVER 500,000 COMPANIES

oracle logo reference
huawei logo reference
siemens logo reference
harvard university logo reference
tata consulting logo reference
five stars review on g2

4.8 out of 5

five stars review on trustpilot

4.7 out of 5

five stars review on google

4.9 out of 5

five stars review on sourceforge

4.8 out of 5

FAQ

Frequently Asked Questions

Is there a free trial?

Yes, we offer a fully-featured 14-day free trial. You can download it here.

Can I buy with a purchase order?

Yes, please send us a purchase order (PO) by mail at sales@tsplus.net and we will send you an invoice with instructions.

In your mail, please include:

- Name and address of the company
- VAT number (for EEC companies)
- Desired license (Starter / Business / Corporate)
- Desired number of licenses

Can I connect to/from a macOS device?

Yes, you can connect to/from a macOS device. To download TSplus Remote Support for macOS, visit the download page.

Can I connect from an Android device?

Yes, you can connect from an Android device. To download the Android version of Remote Support, visit the Google Play page.

Is this a one-time payment or a subscription?

This is a subscription, it will automatically renew annually.

You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.

Does the price includes tax?

Depending on where you live, local taxes may apply and will be added to the total price during the checkout process.

In this case, you'll be able to enter your tax ID (VAT/GST/etc.) on the last step of the checkout.

Does the price includes the Updates and Support services?

Yes, support and all future updates are included in the subscription.

I already bought a license, where can I manage it?

If you already bought a license, you can upgrade/renew or manage it on this page.

Can I self-host TSplus Remote Support?

Yes. Starting from 50 concurrent connections, we can help you self-host TSplus Remote Support. For that, please contact us here.

I have a special request, can I talk to the TSplus sales team?

Of course, we will be happy to help. Simply contact us here.

Still have questions?

Contact us
back to top of the page icon