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Frequently asked questions
Yes, we offer a fully-featured 14-day free trial. You can download it here.
Yes, please send us a purchase order (PO) by mail at [email protected] and we will send you an invoice with instructions.
In your mail, please include:
- Name and address of the company
- VAT number (for EEC companies)
- Desired license (Starter / Business / Corporate)
- Desired number of licenses
Yes, you can connect to/from a macOS device, to download TSplus Remote Support for macOS, visit the download page.
Yes, you can connect from an Android device, to download the Android version of Remote Support, visit the Google Play page.
This is a subscription, it will automatically renew annually.
You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.
Depending on where you live, local taxes may apply and will be added to the total price during the checkout process.
In this case, you'll be able to enter your tax ID (VAT/GST/etc.) on the last step of the checkout.
Yes, support and all future updates are included in the subscription.
If you already bought a license, you can upgrade/renew or manage it on this page.
Yes. Starting from 50 concurrent connections, we can help you self-host TSplus Remote Support. For that, please contact us here.
Of course, we will be happy to help. Simply contact us here.
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