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TSplus Remote Support Pricing

One plan that scales with you

Grow at your pace. 

4.7
from 1,000+ reviews
5 Concurrent connections
What are concurrent connections? The number of remote support sessions (connections between controller and controlled) that can be set up at the same time.
$6 / month
/ concurrent connection

$360 billed yearly for 5 concurrent connections

MAIN FEATURES

  • Unlimited users
  • Unlimited devices
  • Access & control devices remotely
  • Secure unattended access
  • Windows & macOS & Android
  • On-premises or in the Cloud
See all features ↓

Trusted by over 500,000 companies of all size

OracleHuaweiSiemens
Harvard UniversityTCS Tata Consultancy Services

All features 

Licensed users
The users in a company who are assigned to a specific license (e.g. a Corporate license) and can use this license to control remote computers.
Unlimited
Unattended managed devices
The number of registered remote devices that can be controlled in unattended mode.
Unlimited
Devices to connect to
The number of remote devices that can be controlled.
Unlimited
Access & control computers remotely
Support agents can take control of the screen, mouse, and keyboard of remote computers. The end-user can allow the agent to take control in one mouse click.
Included
Secure unattended access
Securely control a remote computer without the user being present in front of it.
Included
Connect from/to macOS device
Support agents can take control of macOS/Windows devices from their macOS/Windows devices. Everything is possible!
Included
Connect from Android device
Support agents can take control of macOS/Windows devices from their Android devices. Everything is possible!
Included
Chat box
Both the support agent and the end-user have a tailored chat box allowing them to talk with each other.
Included
File transfer
Both the agent and the end-user can upload and share files with each other.
Included
Remote command prompt
Support agents can execute keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.
Included
Multi-monitor support
Support agents have access to all displays on a remote computer using a multi-monitor configuration.
Included
Clipboard synchronization
Support agents can use the clipboard functionality to copy-paste between their device and the remote computer. This feature can be enable/disabled by the support agent.
Included
Remote computer informations
Agents can view OS, hardware and user account data from the remote computer.
Included
Wake-on-LAN
Wake and access remote computers on low power mode without any human interaction with the Wake-on-LAN (WoL) feature.
Included
Fast video streaming
Videos runs smoothly, even in High Definition.
Included
Dynamic screen resolution
Adjusts to any screen size automatically, but you can set a custom resolution if needed.
Included
Session recording
Record a session and save it as a video file.
Included
Easy screenshots
Take a screenshot during a session in one click.
Included
Block user inputs
Block user inputs to avoid any conflicts. The user can regain control with a simple shortcut if necessary.
Included
Compatible with UAC
UAC (User Account Control) windows are fully supported.
Included
Custom branding
Customize the support agent profile, the banner and the logo of your support environment for ideal end-user and support agent experiences.
Included
Reporting
Access and export the history of all past sessions.
Included
Automatic updates
Updates are automatic and silent, no action required on your side.
Included
Online support
Our worldwide support team is here to help you whenever you need.
Included
Translations
The support agent can easily change the language of the remote support interface.
Included
Freshdesk Integration
With this feature, you will be able to link remote support sessions with Freshdesk tickets, streamlining your support workflow.
Included
Multi-session support
One support agent can connect simultaneously to several remote computers.
Included
Multi-agent connections
Several support agents can simultaneously connect to the same remote computer.
Included
Self-hosting
Self-host TSplus Remote Support (50 concurrent connections minimum)
Contact us »

Looking for something else?

Already a customer?

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Existing license(s)

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Download price list

In PDF format

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Got questions? 

We have answers

Yes, we offer a fully-featured 14-day free trial. You can download it here.
Yes, please send us a purchase order (PO) by mail at [email protected] and we will send you an invoice with instructions.

In your mail, please include:

- Name and address of the company
- VAT number (for EEC companies)
- Desired license (Starter / Business / Corporate)
- Desired number of licenses
Yes, you can connect to/from a macOS device. To download TSplus Remote Support for macOS, visit the download page.
Yes, you can connect from an Android device. To download the Android version of Remote Support, visit the Google Play page.
This is a subscription, it will automatically renew annually.

You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.
Depending on where you live, local taxes may apply and will be added to the total price during the checkout process.

In this case, you'll be able to enter your tax ID (VAT/GST/etc.) on the last step of the checkout.
Yes, support and all future updates are included in the subscription.
If you already bought a license, you can upgrade/renew or manage it on this page.
Yes. Starting from 50 concurrent connections, we can help you self-host TSplus Remote Support. For that, please contact us here.
Of course, we will be happy to help. Simply contact us here.

Something else? 

Contact us

The love is real  

Words from people who use Remote Support everyday

“

At Shortcuts, we are true believers in TSplus' added value. Six years in and still extremely satisfied, we have over 1,000 clients using the feature.

TA

Tony Antoniou

Shortcuts Software

“

TSplus has enabled us to create a whole new SaaS division. 550+ simultaneous logins, rock solid for two years. The total RDP solution at an affordable price.

KC

Kent Crabtree

Maximus

“

Incredibly effective, easy to deploy and manage! It fits our budget perfectly. It was really a no-brainer for me, especially during Covid.

JR

Jack Riggen

Vistability

ready?

Get started with Remote Support today.

Get up and running in minutes with expert guidance to deploy or manage TSplus Remote Support.

Try Remote Support →
five stars review on g2

4.8 out of 5

five stars review on trustpilot

4.7 out of 5

five stars review on google

4.9 out of 5

five stars review on sourceforge

4.8 out of 5

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