Purchasing licenses:
one-time purchase that grants you perpetual licenses, ensuring lifetime access without expiration. It also includes one year of updates and support.
Renting licenses:
monthly or yearly subscription that provides access to all features, along with continuous updates and support. However, since you don't own the licenses, access is only available while your subscription remains active.
Yes, it’s a commitment. While several competitors are quietly moving toward subscription-only models, TSplus has offered one-time purchases since day one, and we intend to keep it that way.
Yes, please send us a purchase order (PO) by mail at
sales@tsplus.net
and we will send you an invoice with instructions.
In your mail, please include:
- Name and address of the company
- VAT number (for EEC companies)
- Name of the product
- Name of the Edition or Bundle
- Number of users for the license (Unlimited, 25, 10, 5 or 3 users)
- Add-ons (2FA, Advanced Security Essentials or Ultimate)
- Update & Support services (1, 2 or 3 years)
- Number of licenses (If you need more than 1)
When purchasing licenses:
Yes, your TSplus Remote Access licenses are permanent and will never expire. You can use them without any time limitation.
When renting licenses:
No, rented licenses are not permanent. Since you don't own the licenses, access is only available while your subscription remains active.
One license (Edition or Bundle) is valid for one server only.
If you need to use this software on several servers, you will have the opportunity to select the number of licenses on the checkout page.
Note:
In this case, most of our customers select the Enterprise Edition or Enterprise Edition PLUS which include the farm manager and gateway features to easily access and manage their farm of servers.
Depending on where you live, local taxes may apply and will be added to the total price during the checkout process.
In this case, you'll be able to enter your tax ID (VAT/GST/etc.) on the last step of the checkout.
When renting licenses:
Updates and support are included as long as your subscription remains active.
When purchasing licenses:
the first year of Updates and Support is included. During checkout, you will have a chance to select 2 or 3 years instead.
In this case, the fee for these services is a percentage of the licence price:
- One year: 21% of license price
- Two years: 18% of license price per year
- Three years: 15% of license price per year
That's why we recommend selecting 3 years to maximize your savings in the long term.
Yes, you will find all the information you need in our
knowledge base
, our
user guides
and the deployment support emails that you will receive. TSplus remote desktop access software are easy to deploy, but if you still face difficulties, our support team will be happy to help you.
If you already bought a license, you can upgrade/renew or manage it
on this page.
A bundle contains everything in the edition + our other software products and their add-ons for almost the same price as the edition.
If you buy all these software products independently, it will be much more expensive.
That's why we strongly recommend choosing a Bundle to maximize your savings and discover all our software products.
As displayed on this page, we offer a discount based on the selected number of users. The more users you select, the bigger the discount.
And for a maximum discount, our bundles include a huge discount. It's much cheaper compared to buying each software and add-on independently.
If 1 to 49 users are assigned to a server, access is limited to the number of assigned users.
Once 50 users are assigned, the license is considered "Unlimited", allowing more than 50 concurrent users to connect. At this point, the only limitation is the capacity of the host server itself (CPU, RAM, etc.).
You do not need to assign more than 50 users to benefit from the "Unlimited" license.
Use our Architecture Simulator to design your infrastructure and get recommended licence quantities based on your requirements.
Try the Architecture Simulator here.
At Shortcuts, we are true believers in TSplus' added value. Six years in and still extremely satisfied, we have over 1,000 clients using the feature.
TA
Tony Antoniou
Shortcuts Software
“
TSplus has enabled us to create a whole new SaaS division. 550+ simultaneous logins, rock solid for two years. The total RDP solution at an affordable price.
KC
Kent Crabtree
Maximus
“
Incredibly effective, easy to deploy and manage! It fits our budget perfectly. It was really a no-brainer for me, especially during Covid.
JR
Jack Riggen
Vistability
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