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What is desktop sharing software?
Desktop sharing software allows one user to share their computer screen with another person or group in real time. Depending on the solution, participants may only view the screen or receive permission to control the remote desktop using their own mouse and keyboard.
In business environments, desktop sharing software is used for remote IT support, customer assistance, employee training, software demonstrations and online collaboration. It overlaps with screen sharing and remote access software, but dedicated desktop sharing tools usually offer stronger features for troubleshooting, administration and secure device control.
What to look for in desktop sharing software?
Security should be the first priority. Since desktop sharing can expose sensitive systems, files and applications, companies should look for encryption, multi-factor authentication, access permissions, session logging and clear user consent controls.
Ease of use and functionality also matter. A good desktop sharing solution should offer fast session setup, remote control, unattended access, file transfer, multi-monitor support, session recording, platform compatibility and transparent pricing that fits the company’s support model.
Why companies need desktop sharing software?
Companies need desktop sharing software because work, IT support and customer service are increasingly distributed. Employees, customers and devices may be located anywhere, so support teams need a reliable way to see screens, guide users and resolve issues remotely.
For businesses, desktop sharing software reduces downtime, limits travel, improves response times and helps technical teams handle more requests efficiently. It is especially useful for troubleshooting, onboarding, training, maintenance and supporting remote or hybrid workforces.
Best 12 Desktop Sharing Solutions in 2026
TSplus Remote Support
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TSplus Remote Support, The Best-Value-for-Money Desktop Sharing Software for IT Support
TSplus Remote Support helps support agents view and control remote computers securely. It is designed for attended and unattended assistance across Windows, macOS and Android. Agents can manage screen control, chat, file transfer, commands and multi-monitor sessions. It is ideal for companies wanting affordable desktop sharing software for IT support.
Pros
- Enables remote screen sharing with mouse and keyboard control.
- Supports attended and unattended remote assistance.
- Includes file transfer, chat, multi-monitor support and session recording.
- Allows support agents to send keyboard commands such as Ctrl+Alt+Del.
- Provides remote computer information, screenshots and clipboard control.
- Supports unlimited users and unlimited devices in the main pricing feature set.
Cons
- Best suited to remote support and troubleshooting rather than meeting-first collaboration.
- Organizations needing full remote desktop publishing may also consider TSplus Remote Access.
- Advanced integrations may depend on the customer’s support environment.
Pricing
- Pricing is based on concurrent connections.
- The pricing page shows $6 per concurrent connection/month , billed yearly for 5 concurrent connections.
- A free trial is available.
- The product is subscription-based.
Ratings/Reviews
- TSplus displays review scores of 4.8/5 on G2 , 4.7/5 on Trustpilot , 4.9/5 on Google and 4.8/5 on SourceForge for Remote Support.
- Customers often highlight simple deployment, remote support value and cost savings.
- The product messaging emphasizes affordability compared with alternative remote support tools.
TeamViewer
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TeamViewer, The Best-Known Remote Desktop Sharing Software
TeamViewer is one of the most recognized remote access and desktop sharing platforms. It supports remote control, screen sharing and file transfer across many operating systems. It is widely used by help desk teams, IT departments and distributed organizations. It suits businesses that need broad device compatibility and a mature feature set.
Pros
- Strong cross-platform support.
- Supports Windows, macOS, Linux, ChromeOS, Raspberry Pi, Android and iOS.
- Includes remote control, secure file sharing and communication tools.
- Uses security features such as 256-bit AES encryption and two-factor authentication, according to Comparitech.
- Well known by both IT professionals and end users.
Cons
- Commercial licensing can become expensive at scale.
- Free use is mainly suited to personal use.
- Some organizations may find it heavier than required for simple desktop sharing.
Pricing
- Free version available for personal use.
- Paid commercial plans are available.
- Comparitech reported business pricing starting at $35.90 per month for a Single User license in its reviewed pricing, but vendor pricing should be checked before publication.
Ratings/Reviews
- Often reviewed as a mature and feature-rich remote support platform.
- Commonly praised for device compatibility and remote control depth.
- Common criticisms include cost, licensing complexity and free-version restrictions.
AnyDesk
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AnyDesk, The Best Lightweight Desktop Sharing Software for Fast Connections
AnyDesk is a remote desktop and screen sharing tool focused on speed. It is often used for quick remote access, troubleshooting and direct device control. Its lightweight client makes it suitable for fast support sessions. It is a good choice when responsiveness is the main priority.
Pros
- Lightweight remote desktop client.
- Designed for low-latency remote access.
- Supports real-time screen sharing with remote control.
- Includes file transfer and session permissions.
- Good fit for quick support sessions and direct device access.
Cons
- Less focused on native ITSM workflow integration.
- Reporting and centralized management features may vary by plan.
- More performance-oriented than help desk-process-oriented.
Pricing
- Paid business plans are available.
- Plan details vary depending on users, devices and features.
- Pricing should be verified directly with the vendor before publication.
Ratings/Reviews
- Often reviewed positively for speed and responsiveness.
- Commonly appreciated by users who need lightweight remote desktop sharing.
- Some business users may require stronger centralized administration or reporting.
Zoho Assist
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Zoho Assist, The Best Browser-Based Desktop Sharing Software for SMB Support Teams
Zoho Assist is a cloud-based remote support and desktop sharing solution. It supports real-time screen sharing, remote control and unattended access. The browser-based model makes it convenient for fast support deployment. It is especially relevant for SMBs and teams already using Zoho tools.
Pros
- Browser-based session launch.
- Supports attended and unattended access.
- Includes file transfer and session recording.
- Useful for SMBs and mid-market IT teams.
- Integrates well with the broader Zoho ecosystem.
Cons
- Strongest fit for organizations already using Zoho products.
- Enterprise ITSM integration depth may be more limited than specialized platforms.
- Advanced governance features can depend on the selected plan.
Pricing
- Zoho Assist uses subscription-based pricing.
- Plans vary by support features, technician requirements and unattended access needs.
- A free trial or free tier may be available depending on the current offer.
Ratings/Reviews
- Often reviewed as easy to deploy and convenient for remote support teams.
- Users commonly value the browser-based model and Zoho ecosystem integrations.
- Larger organizations may prefer deeper enterprise service management integrations.
Splashtop
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Splashtop, The Best Desktop Sharing Software for Remote Workforce Access
Splashtop provides remote access and screen sharing for businesses and IT teams. It supports remote workers, help desks and distributed endpoint environments. The platform includes unattended access, file transfer and multi-monitor support. It is a strong fit for companies managing remote computers at scale.
Pros
- Good fit for distributed teams and remote workers.
- Supports unattended device access.
- Includes multi-monitor support.
- Offers file transfer and session logging.
- Cloud-based deployment can simplify rollout.
Cons
- Primarily optimized for device access rather than deep service workflow orchestration.
- Enterprise ITSM embedding may require additional configuration.
- Advanced governance features may depend on the plan.
Pricing
- Paid plans vary by use case, such as business access, remote support or enterprise requirements.
- Pricing should be checked directly before publication because packages differ by product line.
Ratings/Reviews
- Often reviewed as a practical remote access platform for SMBs and distributed workforces.
- Users often value performance, remote access reliability and multi-monitor workflows.
- Larger teams may need to compare management and compliance features carefully.
RealVNC Connect
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RealVNC Connect, The Best Secure Cross-Platform Desktop Sharing Software
RealVNC Connect is a remote access and desktop sharing solution. It supports Windows, Mac, Linux, Raspberry Pi and mobile devices. The platform includes remote printing, file transfer, chat and session recording. It is a strong option for organizations prioritizing secure cross-platform connectivity.
Pros
- Strong cross-platform support.
- Includes remote printing, file transfer, real-time chat and session recording.
- Good fit for remote IT management and secure remote access.
- RealVNC emphasizes end-to-end encryption , MFA, ISO 27001 certification and independent security auditing.
- Useful for both support and long-term remote device access.
Cons
- More remote-access-oriented than meeting-oriented.
- Some organizations may prefer tools with deeper built-in ticketing or help desk features.
- Advanced capabilities may require higher-tier plans.
Pricing
- RealVNC Connect is sold through paid plans.
- Plan choice depends on the number of users, devices and required remote access features.
- A free trial is typically available.
Ratings/Reviews
- Often reviewed positively for security, cross-platform compatibility and reliability.
- RealVNC’s own positioning emphasizes security credentials and remote access performance.
- Best suited to organizations that prioritize secure remote connectivity over casual screen sharing.
ConnectWise Control
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ConnectWise Control, The Best Desktop Sharing Software for MSPs
ConnectWise Control, formerly ScreenConnect, is built for remote support teams. It enables remote screen viewing, remote control and structured support sessions. The platform is popular with MSPs and technical service providers. It is useful for teams needing flexible deployment and technician workflows.
Pros
- Strong fit for MSPs and IT service providers.
- Supports cloud and self-hosted deployment models.
- Offers remote control, session permissions and file transfer.
- Allows customization for technician workflows.
- Suitable for structured support environments.
Cons
- Self-hosted deployment can increase infrastructure responsibility.
- Configuration may take more time than simpler SaaS-first tools.
- Enterprise integrations depend on setup and environment.
Pricing
- Paid plans vary by deployment and feature requirements.
- Pricing should be verified directly with the vendor before publication.
Ratings/Reviews
- Often reviewed as flexible and powerful for technical support teams.
- MSPs typically value customization and remote support depth.
- Smaller teams may find it more complex than lightweight desktop sharing software.
LogMeIn Resolve
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LogMeIn Resolve, The Best Desktop Sharing Software for Help Desk Teams
LogMeIn Resolve combines remote support, screen sharing and help desk features. It is designed for centralized IT teams managing distributed endpoints. The platform includes background access, ticketing features and reporting. It works best when desktop sharing is part of a wider support process.
Pros
- Combines desktop sharing with help desk functionality.
- Includes remote screen sharing and device control.
- Supports background access and session management.
- Provides reporting tools for IT operations.
- Useful for centralized support teams managing distributed endpoints.
Cons
- Built-in help desk features may overlap with existing ITSM platforms.
- Deployment may become more complex in enterprise environments.
- Pricing can scale with technician count and feature tiers.
Pricing
- Paid plans vary by team size and feature requirements.
- Best evaluated based on whether you need both remote support and help desk functionality.
Ratings/Reviews
- Often reviewed as useful for teams that want support features and device access in one platform.
- IT teams may value reporting and centralization.
- Organizations already using a separate ticketing system should check for overlap.
ISL Online
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ISL Online, The Best Desktop Sharing Software for Cloud or On-Premises Deployment
ISL Online is a remote support and desktop sharing platform. It supports live screen sharing, remote control, recording and audit logs. Its main differentiator is flexible cloud or on-premises deployment. It suits organizations with data residency, hosting or compliance requirements.
Pros
- Supports live desktop sharing and remote control.
- Offers cloud and on-premises deployment.
- Includes session recording and audit logs.
- Good fit for organizations with hosting or data residency requirements.
- Useful for regulated environments that need more control.
Cons
- On-premises deployment adds infrastructure responsibility.
- Integration depth depends on configuration.
- May be more than needed for simple meeting-based screen sharing.
Pricing
- Paid plans vary by deployment model and usage.
- Organizations should compare cloud versus on-premises cost before choosing.
Ratings/Reviews
- Often reviewed as flexible and secure for remote support.
- Users value the choice between hosted and self-managed deployment.
- Best suited to teams that need control over infrastructure and compliance.
ScreenMeet
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ScreenMeet, The Best Desktop Sharing Software for Enterprise Support Workflows
ScreenMeet is a cloud-based screen sharing and remote support platform. It is designed for enterprise service teams working in structured workflows. It integrates with platforms such as ServiceNow, Salesforce and Tanium. It combines screen sharing, remote control, co-browsing, voice and video.
Pros
- Strong native integrations with ServiceNow, Salesforce and Tanium.
- Combines screen sharing, remote control, co-browsing, voice and video.
- Includes session recording and automatic documentation.
- Good fit for enterprise IT help desk and customer support teams.
- Designed for structured support environments.
Cons
- More suited to enterprise support workflows than casual desktop sharing.
- Full value is realized when used with supported ITSM or CRM systems.
- May be too specialized for small businesses looking for simple remote control.
Pricing
- Pricing is generally enterprise oriented.
- Organizations should request a quote based on integrations, users and support use cases.
Ratings/Reviews
- Often positioned as a strong option for enterprises that need workflow-integrated screen sharing.
- Best reviewed in contexts where support teams work heavily inside ServiceNow, Salesforce or similar platforms.
- Less relevant for companies that only need basic screen sharing.
RemotePC
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RemotePC, The Best Desktop Sharing Software for Always-On Remote Access
RemotePC is built for persistent remote access to computers. It supports screen sharing, device control, file transfer and user access management. It is useful for individuals, small businesses and distributed teams. It works best when always-on computer access is the main requirement.
Pros
- Good fit for always-on remote computer access.
- Supports remote screen sharing and device control.
- Includes file transfer capabilities.
- Useful for small businesses and distributed users.
- Supports unattended remote management.
Cons
- Less focused on ITSM-native workflow integration.
- More remote-access-oriented than full help desk-oriented.
- May not offer the same depth of support workflow features as dedicated remote support platforms.
Pricing
- Paid plans vary by number of computers, users and business requirements.
- Best evaluated based on whether the priority is persistent access or one-time support.
Ratings/Reviews
- Often reviewed as a practical option for SMB remote access.
- Users commonly value always-on access and straightforward device connectivity.
- Larger support teams may need more advanced session management and workflow integrations.
Zoom
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Zoom, The Best Desktop Sharing Software for Simple Meeting-Based Screen Sharing
Zoom is primarily a video conferencing and online meeting platform. Its screen sharing features are useful for presentations, webinars and training. It is easy to use and familiar to many business users. It is less suited to unattended access or advanced IT support workflows.
Pros
- Very familiar to many users.
- Easy to use for meetings, demos and webinars.
- Supports live screen sharing during video calls.
- Useful for training, presentations and collaboration.
- Works well when remote control is not the main requirement.
Cons
- Not designed primarily for IT remote support.
- Does not replace dedicated unattended access tools.
- Limited for advanced desktop administration, session logging and endpoint management.
Pricing
- Free and paid plans are available.
- Paid plans vary depending on meeting length, users, webinars and business features.
Ratings/Reviews
- Often reviewed positively for ease of use and broad adoption.
- Best suited to meeting-based screen sharing.
- Not usually the first choice for professional remote support or unattended desktop access.
How Does These Solutions Compare?
| Software | Best for | Remote control | Unattended access | Key strength | Best fit |
|---|---|---|---|---|---|
| TSplus Remote Support | IT support and remote assistance | Yes | Yes | Best value for money | |
| TeamViewer | Broad remote access | Yes | Yes | Cross-platform recognition | Enterprises and IT teams |
| AnyDesk | Fast remote sessions | Yes | Yes | Lightweight performance | Quick support and remote access |
| Zoho Assist | Browser-based support | Yes | Yes | Cloud-based deployment | SMB support teams |
| Splashtop | Remote workforce access | Yes | Yes | Reliable distributed access | Remote teams and businesses |
| RealVNC Connect | Secure remote access | Yes | Yes | Security and compatibility | Cross-platform environments |
| ConnectWise Control | MSP workflows | Yes | Yes | Technician workflow depth | MSPs and IT providers |
| LogMeIn Resolve | Help desk operations | Yes | Yes | Support and ticketing features | Centralized IT teams |
| ISL Online | Flexible deployment | Yes | Yes | Cloud or on-premises hosting | Regulated organizations |
| ScreenMeet | Enterprise support | Yes | Limited | ITSM and CRM integrations | Large service teams |
| RemotePC | Always-on computer access | Yes | Yes | Persistent remote access | Small businesses and individuals |
| Zoom | Meeting screen sharing | Limited | No | Ease of use | Meetings and presentations |
Conclusion
Desktop sharing software helps companies support users, troubleshoot issues and collaborate without being physically present. The best choice depends on whether you need meeting-based screen sharing, always-on remote access, enterprise support workflows or full remote control.
For businesses wanting secure, simple and affordable desktop sharing software,
TSplus Remote Support
offers the strongest overall value. It combines remote control, attended and unattended access, chat, file transfer, multi-monitor support and session recording in a cost-effective solution.
Commonly Asked Questions
What is desktop sharing software?
Desktop sharing software allows users to view or control another computer screen remotely. It is commonly used for IT support, troubleshooting, training, demonstrations and online collaboration.
What is the difference between desktop sharing and screen sharing?
Screen sharing usually means showing your screen during a meeting or presentation. Desktop sharing often goes further by allowing remote control, file transfer, unattended access and technical support features.
What is the best desktop sharing software?
The best desktop sharing software depends on your needs. Some tools are better for meetings, while others are designed for IT support, unattended access or enterprise service workflows.
Is desktop sharing software secure?
Yes, if the solution includes strong security features. Look for encryption, access permissions, multi-factor authentication, session logging and clear user consent before allowing remote control.
Can desktop sharing software be used for IT support?
Yes. IT teams use desktop sharing software to view screens, take control with permission, diagnose issues, transfer files and resolve problems without being physically present.
What is unattended access?
Unattended access allows an authorized user to connect to a remote computer even when no one is present. It is useful for maintenance, updates, after-hours support and remote device management.
Is Zoom a desktop sharing software?
Zoom includes screen sharing, so it can be used for basic desktop sharing during meetings. However, it is not designed for advanced remote support, unattended access or device administration.
What is the best desktop sharing software for small businesses?
Small businesses should look for software that is secure, easy to deploy and cost-effective. TSplus Remote Support is one option for companies needing remote control, file transfer and unattended support without complex infrastructure.
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