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Looking for a reliable, cost-effective alternative to LogMeIn? TSplus Remote Support delivers powerful remote access, screen sharing and troubleshooting tools, at a fraction of the cost without sacrificing security or usability. Designed for IT teams, MSPs and remote-first businesses, TSplus simplifies support delivery while keeping your data safe and your operations flexible
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LogMeIn, now operating under the GoTo brand, has long dominated the remote support space. It is an energetic, proactive company with products which have made the difference for many companies over the years. Yet, the product complexity brought in since they became one and their rising costs are causing businesses to reevaluate their options. As the need for efficient, secure and scalable support grows, TSplus Remote Support emerges as the ideal alternative. This article explores why TSplus offers a simpler, smarter and more affordable path forward.
Over the past decade, LogMeIn has been a go-to solution for remote support and access. With feature-rich products such as LogMeIn Rescue and GoTo Resolve, it has served millions of users worldwide. However, with its rebranding under the GoTo name, pricing adjustments and product restructuring, many IT professionals and businesses are actively seeking more sustainable alternatives.
There are several key reasons driving this shift:
TSplus Remote Support is designed with one clear goal in mind: to provide an accessible, secure, and powerful alternative to high-cost, complex solutions like LogMeIn and GoTo Resolve. Built for the modern workplace, it eliminates unnecessary software bloat and inflated subscription fees while delivering all the essential features IT teams and support professionals rely on.
Whether you are an in-house IT department assisting remote staff, a Managed Service Provider (MSP) supporting multiple clients, or a software company providing technical onboarding, TSplus adapts to your workflow. With intuitive session controls, flexible deployment options and enterprise-grade security, it ensures that you can provide seamless support quickly, reliably and affordably, no matter the size of your organization.
TSplus Remote Support includes five essential capabilities expected from enterprise-grade support software:
Technicians can remotely take control of a user’s computer to troubleshoot issues directly. The experience is smooth, real-time and suitable for both Windows and Linux environments.
Starting a remote session is effortless. The agent sends a support link, then the client clicks to connect: no installation or login required. This streamlined process eliminates the common headaches associated with session initiation in more complex systems like LogMeIn.
While connected, support teams can communicate via an integrated chat system. You can also invite other team members into a session, which is ideal for escalations or knowledge sharing.
Send logs, documents or configuration files in seconds via secure transfer. Clipboard synchronization allows seamless copy-paste functionality between local and remote environments.
With TSplus, IT teams can schedule maintenance or deploy patches outside business hours using secure unattended access, making it a must-have for service continuity.
Security is a cornerstone of any remote access solution. TSplus Remote Support includes robust protections that meet the highest security standards:
This secure-by-design approach is especially important for businesses handling sensitive client data or operating under regulatory compliance frameworks such as HIPAA or GDPR.
Here are four main areas where choosing Remote Support makes the difference:
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Cost-effective Attended and Unattended Remote Assistance from/to macOS and Windows PCs.
TSplus Remote Support is engineered to serve a wide range of business models and use cases. Whether you manage internal infrastructure or deliver third-party support, the platform adapts to your workflow.
One of the most appreciated advantages of TSplus Remote Support is its intuitive, user-friendly design which was built with both support agents and end users in mind. The platform minimizes complexity at every level, making it easy to deploy, operate and scale without a steep learning curve.
This level of simplicity is especially valuable when working with non-technical users or clients under pressure. In most cases, clients only need to click a secure link to initiate a session, without downloads, accounts or delays. This frictionless experience not only speeds up issue resolution but also leads to higher customer satisfaction and faster team response times.
TSplus breaks away from the rigid pricing models and feature-heavy bundles that dominate the remote support software market. Instead of forcing businesses into oversized plans, it offers modular licensing options. These let you pay for exactly what you need: nothing more, nothing less.
This level of flexibility is ideal for startups, SMBs and growing enterprises alike. It empowers IT decision-makers to invest in a scalable solution that supports their current operations and future growth, without being locked into inflexible contracts or bloated bundles packed with surplus features.
TSplus Remote Support is not a standalone solution. It is part of a powerful, modular ecosystem designed to streamline IT operations, improve security and boost productivity across distributed environments. By combining TSplus Remote Support with other TSplus solutions, businesses can build a fully integrated and efficient remote work infrastructure tailored to their specific needs.
You can combine TSplus Remote Support with:
Seamlessly deliver desktop applications and Windows sessions through any web browser, enabling users to work securely from anywhere without the need for a VPN.
Fortify your network with proactive protection against ransomware, brute-force attacks, and unauthorized access, including features like IP filtering and two-factor authentication.
Gain real-time visibility into your IT environment with intuitive dashboards that track system health, performance trends and uptime, all from a centralized interface.
Together, these tools form a cohesive and cost-effective alternative to bloated, siloed enterprise software suites. This modular approach allows IT teams to scale their capabilities without committing to a rigid vendor stack, giving them the flexibility to evolve as business needs change.
As businesses continue to embrace hybrid work models, cloud computing, and digital-first strategies, the need for flexible, secure, and user-centric remote support solutions has never been more critical. The traditional, high-cost platforms of the past are increasingly out of step with the needs of lean, agile organizations that prioritize speed, value, and adaptability.
TSplus Remote Support addresses these evolving needs through:
Whether you are a fast-scaling startup with limited resources or a mature enterprise aiming to streamline IT operations, TSplus provides a future-ready foundation for efficient and secure remote support, all at a significantly lower cost than LogMeIn or its rebranded successors.
Remote support solutions must balance ease of use, robust security and predictable pricing. TSplus Remote Support delivers on all fronts, making it the top choice for businesses seeking an alternative to LogMeIn. No matter whether you support internal teams or manage client systems, TSplus empowers you to deliver seamless support without overspending or compromising on control.
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