A word for TSplus

As a Customer Success Manager at TSplus, my mission is to ensure our clients achieve maximum value from our solutions. I work closely with our partners and end-users to understand their goals, support their implementation, and help them grow with TSplus. My role includes building strong relationships, providing guidance, and identifying new opportunities to improve satisfaction, retention, and long-term success.

Mariam Essafi

A word for TSplus

Hello, my name is Thomas, and I’ve had the pleasure of working at TSplus since 2011. Over the years, I’ve grown with the company and currently serve as a Software Architect. My role is multifaceted, but my main responsibility is to build the future of our products while ensuring we stay true to our core technical values. A key responsibility I have is overseeing the implementation of the product roadmap. This means I closely monitor ongoing projects to ensure we deliver the features and innovations our customers and partners expect. I am also hands-on with problems and complex topics that require special care, quick action, and follow-up. Whether it’s solving urgent issues or designing solutions for challenging requirements, I make it my priority. Another important part of my work is supporting our teams, from development to support and beyond. I actively help others grow and share knowledge, so each of us can contribute our best. At the same time, I constantly deepen my own understanding of our technical foundation, exploring new ways to make our solutions more reliable, more efficient, and ready for the future. If you have any questions, want to discuss an idea, or if Adrien is not available, please do not hesitate to reach out. I am here to help. Thank you for reading, and I look forward to working with you!

Thomas Montalcino