Table of Contents

What is AnyDesk?

AnyDesk is a remote access and support platform used by IT teams, MSPs, and help desks to control endpoints, transfer files, and resolve issues from anywhere. It enables attended break-fix sessions and unattended maintenance via lightweight agents, typically across Windows, macOS, Linux, and mobile devices. Common workflows include rapid screen control, clipboard and file exchange, multi-monitor handling, and basic session logging for accountability.

Where it fits in your stack:

  • Daily support: diagnose incidents, install updates, and train users without deskside visits.
  • Operations: maintain servers and kiosks during maintenance windows with unattended access.
  • Hybrid work: provide secure access for remote staff when VPN or VDI is unnecessary.

Why Would It Be Needed to Consider Alternatives to AnyDesk?

Organizations revisit their toolset when licensing costs grow with technicians or endpoints, or when governance demands outpace available controls. Others need deployment options beyond a pure cloud service—such as self-hosting for data residency—or prefer browser-based access that avoids client installation. Teams also seek closer alignment with ticketing/identity systems and clearer TCO as they scale support to hundreds or thousands of devices.

Typical switch triggers:

  • Cost predictability at scale and simpler licence governance for audits and renewals.
  • Stronger security posture (MFA) SSO , granular RBAC, auditable logs) or a self-hosted option.
  • Operational fit: faster session start, reliable reconnects, mass deployment, and branding.

What Should You Look for in an AnyDesk Alternative?

Start by defining non-negotiables: security model, deployment approach, and the mix of attended and unattended use cases. Validate platform coverage (Windows/macOS/Linux, mobile), browser/HTML5 access, and how well the tool performs under real network constraints—high latency, packet loss, or restrictive firewalls. Finally, model total cost over 12–36 months, including add-ons such as advanced reporting, integrations, or extra technician seats.

Evaluation focus areas:

  • Security & compliance: MFA/SSO options, role-based permissions, session approvals, detailed audit trails.
  • Deployability & scale: agent packaging, group policies, bulk rollout, folder-level access, and policy inheritance.
  • Cost & lifecycle: clear licensing basis (per tech vs per device), stable renewal terms, support SLAs, and release cadence.

The Best 7 Alternatives to AnyDesk

TSplus Remote Support

TSplus Remote Support text logo

TSplus Remote Support, The Best-Value-for-Money AnyDesk Alternative for IT Support

TSplus Remote Support is built for help desks and MSPs that need fast, secure remote assistance without high per-seat pricing. It emphasizes easy deployment, unattended access, and branding at a fair cost. Teams can standardise workflows with saved computers, groups, and role-based permissions, while technicians benefit from quick connect, file transfer, and in-session chat for faster resolutions.

Flexible hosting (including self-hosted options) and a lightweight agent make it straightforward to roll out across sites and maintain over time.

Pros
  • Unattended access with saved computers, groups, and role-based control.
  • Technician-friendly UI with quick connect, file transfer, and session chat.
  • Self-hosted or cloud-hosted flexibility to meet security policies.
  • Branding options for support portals and client components.
  • Predictable, competitive licensing suited to growing teams.
Cons
  • Focused on remote support; advanced UEM/PSA integrations are lighter than full RMM suites.
  • macOS/Linux feature parity may trail Windows-first scenarios in some workflows.
Pricing
  • Entry-level plans designed for budget-conscious IT teams and MSPs.
  • Licences typically scale by technician, with volume-friendly tiers.
  • Free trial available.
Reviews/Ratings
  • Positively reviewed by SMB and mid-market support teams for value and ease of use.
  • Consistency highlighted for unattended access and branding.

ConnectWise ScreenConnect

ConnectWise ScreenConnect, The Fast Support Solution for Pro Technicians

ScreenConnect serves busy service desks that need low-latency sessions, strong unattended access, and granular control over every connection. It shines in technician workflows—rapid joins, script execution, and a powerful toolbox—without getting in the way of triage speed.

Teams with strict SLAs and complex fleets value its responsiveness and depth, plus the option to self-host for tighter control. Agent-based unattended access, MSI mass deployment, and fine-grained RBAC/auditing help standardise operations across sites while keeping security teams comfortable.

Pros
  • Low-latency sessions and robust technician shortcuts. Sessions initiate quickly over varied networks, and helpers like toolbox, clipboard sync, and command execution reduce time-to-resolution.
  • Strong unattended access and mass deployment support. Persistent agents, MSI/package deployment, and group policies allow admins to onboard and manage large fleets consistently.
  • Rich session controls (reboot/reconnect, toolbox, scripts). Technicians can restart into safe mode, push files or scripts, and resume sessions without re-authenticating users.
Cons
  • Pricing can trend higher at scale. Per-tech licensing and add-ons can raise TCO as teams, endpoints, or compliance requirements grow.
  • Governance features may require careful configuration for stricter environments. Role scoping, audit logs, and remote access policies need explicit setup to satisfy tight security standards .
Pricing
  • Typically licensed per technician with premium feature tiers. Editions layer capabilities such as advanced reporting or integrations that affect the final bundle price.
  • Free trial commonly available. Trials support functional testing of session performance, unattended access, and deployment fit.
Reviews/Ratings
  • High marks for performance and admin flexibility across major review sites. Users frequently highlight reliable connectivity, responsive UI, and strong control during incident handling.

RealVNC (VNC Connect)

RealVNC (VNC Connect), The Simple and Cross-Platform AnyDesk Alternative

RealVNC favours a lightweight footprint and broad OS coverage, which makes it dependable for mixed Windows/macOS/Linux estates that need predictable day-to-day access. Setup is intentionally minimal, agents are small, policies are straightforward, and admins can standardise access quickly without heavy backend work.

It is well suited to routine maintenance, quick health checks, and training scenarios where reliability and low overhead matter more than deep automation. Centralised governance is present but simpler than enterprise suites, so teams should confirm RBAC and auditing needs during a pilot.

Pros
  • Cross-platform coverage (Windows, macOS, Linux). Viewers and servers are available across major OSes, supporting mixed estates and legacy hardware.
  • Straightforward setup with minimal overhead. Lightweight agents and clear policies make initial rollout fast for small IT teams.
  • Good for mixed-device inventories and simple access scenarios. It suits routine maintenance, quick checks, and training use cases where advanced automation isn’t essential.
Cons
  • Feature depth for enterprise governance is more limited. Centralised policy, compliance reporting, and granular RBAC trail more enterprise-focused tools.
  • Bulk management and automation are not as extensive as RMM suites. Scripting, patch orchestration, and large-scale agent lifecycle controls are comparatively basic.
Pricing
  • Priced per device or per user depending on the plan. Model choice influences whether costs scale with technicians or with managed endpoints.
  • Free trial typically offered. Trials allow validation of performance over VPNs, WAN links, and diverse OS combinations.
Reviews/Ratings
  • Users highlight simplicity and stability in day-to-day remote access. Feedback often cites predictable behaviour, small footprint, and low training needs.

GoTo Resolve

GoTo Resolve, The Alternative With Support + Lightweight RMM in One Solution

GoTo Resolve consolidates remote support, ticketing, and light device management so service desks can work from a single browser-based console. Attended and unattended sessions launch quickly, and built-in automation cuts context switching between diagnostics, fixes, and ticket updates.

It’s a strong match for distributed help desks that want SaaS convenience and coordinated workflows without stitching multiple tools together. Larger environments should validate policy granularity, role scoping, and cost progression as device and technician counts grow.

Pros
  • Integrated ticketing and automation workflows. Built-in help desk and task automation reduce context switching between support and device actions.
  • Cross-platform support with browser-based connectivity. Remote sessions launch from the web with agentless options for attended scenarios.
  • Helpful for distributed service desks. Chat, permissions, and queueing streamline collaboration across time zones and teams.
Cons
  • Suite approach may include features you don’t need. Bundled capabilities can add complexity and cost if your use case is purely remote support.
  • Costs can increase as devices and technicians scale. Tier upgrades and device caps may prompt higher plans for growing environments.
Pricing
  • Tiered SaaS plans; billed per technician or per feature set. Editions bundle automation, ticketing, and remote support differently, affecting budget planning.
  • Free trial commonly available. Trials support end-to-end evaluation of ticket flow, remote control, and automation depth.
Reviews/Ratings
  • Praised for integration convenience; some users want deeper admin controls. Reviews note quick setup and solid browser sessions, with requests for more granular policy management.

RemotePC

RemotePC, The Budget-Friendly Remote Access Alternative

RemotePC focuses on core remote access features at a price point that works for SMBs and lean IT teams. Agent deployment and unattended access are straightforward, helping admins roll out to many endpoints without complex packaging or infrastructure.

Day-to-day use is simple enough for non-specialists, making it practical for routine remote tasks and hybrid work setups. Organizations with stricter governance or integration needs should assess RBAC depth, identity options, and reporting before standardising.

Pros
  • Competitive pricing with frequent promotions. Long-term discounts and multi-device bundles make entry costs attractive for SMBs.
  • Simple deployment for unattended machines. Lightweight agents, invite links, and web dashboards keep onboarding straightforward.
  • Works across major operating systems. Clients for Windows, macOS, and mobile apps cover common remote work scenarios.
Cons
  • Advanced governance and automation are limited compared to enterprise tools. Role-based controls, centralised auditing, and compliance tooling are narrower in scope.
  • Branding and integrations may be basic. Organisations with strict identity, SSO, or ecosystem needs may find customisation options limited.
Pricing
  • Affordable entry plans; billed annually with volume discounts. Per-device or per-user models let teams balance license counts against endpoint growth.
  • Free trial/limited free tiers often available. Trials enable quick validation of unattended access and day-to-day performance.
Reviews/Ratings
  • Users cite strong value for money and straightforward setup. Feedback emphasizes reliable connectivity for routine tasks and a gentle learning curve.

Zoho Assist

Remote Support Inside the Zoho Ecosystem

Zoho Assist fits naturally alongside the wider Zoho suite, offering fast, browser-based sessions and uncomplicated agent deployment. Teams already using Zoho apps benefit from smoother authentication flows and familiar admin patterns, which reduces onboarding time.

Unattended access and routine maintenance are easy to manage, making it a good choice for small to mid-size organisations prioritising simplicity. For enterprises, confirm the availability of granular permissions , audit trails, and integration breadth outside the Zoho ecosystem.

Pros
  • Smooth fit for Zoho users with easy agent deployment. Native ties to the Zoho suite simplify authentication, invites, and asset visibility.
  • Clear web-based sessions and unattended access. Browser sessions launch quickly, and persistent agents keep endpoints reachable for maintenance.
  • Competitive pricing. Plans are well-suited for small teams and growing businesses that prioritise simplicity and predictable costs.
Cons
  • Advanced enterprise controls are lighter than specialist tools. Granular RBAC, audit exports, and compliance workflows can require workarounds.
  • Change management and scripting are limited. Large-scale automation and deep remediation tooling are not the platform’s focus.
Pricing
  • Tiered cloud plans, often per technician. Feature access increases with editions, impacting SSO, integrations, and session tooling.
  • Free trial available. Trials cover both attended and unattended use cases to verify fit with help desk processes.
Reviews/Ratings
  • Praised for ease of use and value within the Zoho stack. Users appreciate swift onboarding and intuitive sessions, noting trade-offs in advanced customisation.

TeamViewer

TeamViewer, the feature-rich solution with a broad device support

TeamViewer is a widely recognized remote connectivity platform with extensive OS and device coverage, including mobile and specialized endpoints. Its ecosystem of add-ons, conditional access options , and integrations address complex enterprise scenarios across multiple locations and networks.

Performance is reliable at scale, and end users are often familiar with the client, which shortens time to first connection. The trade-off is licensing complexity and higher costs at larger seat counts, so budget and policy models should be mapped carefully before rollout.

Pros
  • Mature feature set and strong brand recognition. The platform supports varied devices, peripherals, and advanced workflows out of the box.
  • Wide device and OS support including mobile. Specialized modules extend coverage to phones, rugged devices, and IoT scenarios.
  • Add-ons for enterprise needs. Options like conditional access, integrations, and management packs target complex governance requirements.
Cons
  • Pricing at scale can be high. Enterprise bundles and add-ons add up as technician counts or capabilities expand.
  • Admin complexity may be overkill for smaller teams. Broad configurability can lengthen initial setup and policy tuning.
Pricing
  • Commercial plans with multiple editions and add-ons. Licensing varies by seat or capability bundle, so budgeting depends on required modules.
  • Free for personal, non-commercial use (limitations apply). The free tier is useful for learning workflows but lacks business-grade features and SLAs.
Reviews/Ratings
  • High visibility on major review sites; consistent praise for reliability. Users often mention stable connections and superior device coverage alongside cost considerations.

How Do These Solutions Compare?

Software Best For Unattended Access Self-Hosted Option Browser (HTML5) OS Coverage Entry Pricing Model Free Trial Notable Cons
TSplus Remote Support Help desks, MSPs Yes Available Yes (web portal) Windows / macOS / Android Per technician Yes Fewer deep RMM features
ConnectWise ScreenConnect Professional technicians Yes Yes (self-host) Yes Windows / MacOS / Linux Per technician Yes Cost at scale
RealVNC (VNC Connect) Mixed OS fleets Yes Possible Limited Windows / macOS / Linux / PiOS Per device or user Yes Fewer enterprise controls
GoTo Resolve All-in-one SaaS Yes No Yes Windows / macOS / Android Tiered SaaS Yes Suite cost and complexity
RemotePC Budget SMB Yes No Yes Windows / macOS / Linux Per device or user Yes Basic governance
Zoho Assist Zoho-centric teams Yes No Yes Windows / macOS / Linux / Android / iOS / Chrome OS Per technician Yes Limited scripting
TeamViewer Large, diverse fleets Yes No Yes Broad, incl. mobile Per seat / add-ons Yes Higher price tiers

How to Choose the Right Alternative?

Start with your security and governance requirements, then balance technician speed and TCO. Confirm unattended access, deployment method (cloud or self-hosted), and the breadth of OS support. Finally, test user experience with a small pilot across real support cases.

Checklist:

  • Do we need self-hosting for policy or data sovereignty?
  • How many technicians and endpoints must we support?
  • Is browser-based access sufficient for most users?
  • What level of audit logging and MFA/SSO do we require?
  • What is our true per-technician or per-device TCO?

Conclusion

Choosing an AnyDesk alternative is ultimately about fit: governance requirements, technician speed, and total cost. Shortlist two or three tools that match your deployment model and OS mix, then run a pilot with real tickets. Measure time-to-resolution, end-user friction, and licensing impact before you commit.

TSplus focuses on practical outcomes—reliable unattended access, browser delivery when needed, and predictable licensing. If you want to reduce support costs without losing control, start a TSplus Remote Support trial and validate it in your environment.

FAQ

Is TSplus a good AnyDesk alternative for MSPs?

Yes. TSplus Remote Support offers unattended access, branding, and technician-centric controls at a budget-friendly price, making it a strong fit for MSPs. It supports multi-technician teams with role-based permissions, saved groups, and folder structures to standardise workflows across clients.

Predictable licensing helps MSPs scale without surprise overages while keeping margins healthy.

Does TSplus support unattended access and Wake-on-LAN?

Yes. Unattended access is built in, with saved computers and group management. Wake-on-LAN can be enabled in supported environments. Technicians can perform maintenance, restarts, and reconnects without user presence, improving off-hours efficiency and first-contact resolution.

Can TSplus be self-hosted?

Yes. TSplus supports self-hosted deployment models for organisations with strict security or compliance requirements. Hosting on your own Windows servers keeps data paths under your control and aligns with internal firewall/VPN rules.

This model suits regulated sectors that need defined change windows and auditable update processes.

Does TSplus provide browser-based access without client installs?

Yes. TSplus Remote Access publishes apps and desktops through an HTML5 web portal accessible from modern browsers. This enables device-agnostic access—including thin clients and Chromebooks—without plugins or local admin rights.

Admins can publish only the applications users need, reducing risk and simplifying onboarding.

How can I reduce remote support TCO without losing features?

Compare billing basis (per tech vs. device), check unattended access and governance features, and run a pilot. Many teams lower TCO by choosing TSplus Remote Support. Model 12–36-month costs—including add-ons and headcount growth—and favour predictable licensing that avoids per-endpoint sprawl.

Faster session start times and reliable reconnects also reduce labour minutes per ticket.

Further Reading

· https://tsplus.net/remote-desktop-software-price-comparison-top-solutions/

· https://tsplus.net/how-to-publish-windows-software-to-the-web/

· https://tsplus.net/html5-remote-desktop-web-client/

· https://tsplus.net/alternative-to-anydesk/

· https://tsplus.net/remote-support/blog/what-is-teamviewer-a-full-comparison-with-tsplus-remote-support/

Further reading

TSplus Remote Desktop Access - Advanced Security Software

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