The TSplus Headquarters teams gathered last week to present the achievements of 2022 and talk about projects for the Future. The past year has been a time for TSplus to consolidate its position as an expert in Remote Access technologies, to perfect its strategies and to mature its products in order to get ready to take on new challenges in 2023.
2022 has been the year of decline and budget-cuts for many big actors of the IT market. Starting with Google, Amazon and Twitter, as well as TSplus main competitor Citrix, who have resorted to mass layoffs in order to keep the ship afloat. In the meantime, TSplus opened two new offices, recruited several local sales and support people, increased every employee’s salary, published a brand-new website and expanded its products range.
TSplus, A Global Startup with High Ambitions for 2023 Challenges
Dominique Benoit, founder and president of TSplus, opened the two-days meeting with this quote.
This summarizes well the spirit of the company since its creation in 2005. The reciprocal trust and the willingness to aim always higher is what creates the sense of belonging and the success of the software developer. With such a mindset, TSplus’ potential for growth is infinite. Moreover, it is supported by a global and well-managed international development which ensures stability of revenues and renewed opportunities.
With the foundation in 2022 of local entities in Central Europe (Prague, Czech Republic) and India, and a wide network of resellers spread all over the World, TSplus has a strong international presence. In each of the eleven regions of the World where TSplus operates, a long-time partner has been appointed as Director to lead the local business development, sales and marketing strategy as well as the technical support adapted to the market.
With these strong foundations, and the help of the brilliant Development, Marketing and International Support teams, TSplus is ready to reach out new markets in 2023. In terms of territories, TSplus sees a high potential for growth in the Eastern Asia markets: China, Japan and South Korea are all equally attractive and may be added to TSplus’ world Map this year.
TSplus continues to inject revenue back to the company; which allows the Development team to constantly develop new features and products. The feedback from customers raised by the Support team is also a great resource to improve and perfectionate both software and services. In 2022, the main innovation has been the new version of Remote Support, the alternative to TeamViewer for screen sharing and remote PC control. Based on customer comments and requests, version 3 offers a completely new product: zero installation, new interface, new connection process, new features… In 2023, the goal of TSplus is to conquer a new category of customers by making Remote Support available for Android and MacOS.
Next to Remote Support, the major topics for development in 2022 have been the following:
- Systems and data security: 2FA optional security has been made available for all connection types, web portal and local connection client. Advanced Security, the cybersecurity software for Remote Desktop environments, offers a new Hacker IP Protection feature which automatically blocks more than 6M malicious IP addresses from the installation.
- User Experience: Remote Access has been under a deep work of redesign and reorganization of its features, to offer a software which is easy to handle; deploy and manage. One of the visible improvements in that way has been the development of a new Farm management feature to gather all the settings under one tab and allow, in few easy steps, to setup a farm of servers, publish applications and duplicate all parameters. In 2023, these efforts will continue and will focus on modernizing the Web Master Toolkit and Web Portal, and on doing the same optimization for Advanced Security.
- Licences Portal: This product which receives more than 6000 visitors a month is crucial. The portal has been enhanced all year long to provide resellers, partners and customers with an efficient and feature-rich tool, as user-friendly as possible, and this work will carry on in 2023.
In the background, the TSplus Marketing team is working on all fields to ensure product visibility, appropriate and effective communication and an increasing conversion rate. The website has been fully redesigned and optimized for better navigation and higher ranking on Google. Partners have now their own dedicated page and space, with access to numerous marketing materials to support their sales.
To be continued in 2023….
To download any of TSplus software, visit the website.