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Summary
RBSystems Inc. uses TSplus Remote Access to publish its desktop software as a cloud-accessible service. Instead of investing in a full native web redevelopment of its application, RB Systems chose TSplus to deliver its existing desktop environment through the HTML5 client. This helped the company reduce redesign costs, move toward a cloud-service model, and continue scaling its AWS-hosted infrastructure while maintaining a stable and reliable user experience.
ABOUT RBSystems Inc.
Reliably providing secure and compliant customs services
RB Systems is a private owned business based in Texas, USA. The company specializes in US Customs Brokerage services and operates in a highly regulated sector where accuracy, compliance and reliability are essential. They have been using TSplus Remote Access since 2015, after receiving a recommendation.
CHALLENGES AND REQUIREMENTS
A need to move to cloud, simply and while maintaining the highest standards
When faced with a potential complete redesign of their software into a native web application, RB Systems knew this was a crucial step for their business.
Their main challenges and key requirements:
- Finding a secure, trustworthy and stable solution to move from desktop software to cloud service delivery.
- Maintaining reliability in a regulated industry.
- Avoiding the cost and complexity of a full software redesign.
- Supporting a multi-server AWS-hosted infrastructure.
- The structure and system needed to be both reproductible and scalable.
After considering different solutions, RB Systems found a different route when they were recommended TSplus.
THE TSPLUS SOLUTION
Software, remote connection and support, day-in day-out
RB Systems tapped into the following potential of their TSplus software:
- The application publishing capacities of TSplus Remote Access allow them to make their own desktop software available as a cloud service.
- The process is reproducible with minimal IT administration overheads.
- The TSplus Support team has continued to support RB Systems in keeping its cloud-hosted Remote Access environment stable and operational while adapting desktop software delivery to an AWS-based cloud-service model.
- Over the years, RB Systems have seen items ticked off on their features wish-list by various TSplus software improvements, including licensing management and rehosting features.
RESULTS
Affordable, secure and efficient services to meet high compliancy standards in all simplicity
Implementing TSplus software enabled RBSystems Inc. to:
- avoid the high cost of redeveloping their software;
- provides secure stable remote access to their customs brokerage software, primarily through the TSplus Remote Access HTML5 Client;
- currently run TSplus across 15 AWS-hosted servers;
- contributes to maintain stringent security standards, meaning they can work serenely in a demanding context.
Conclusion
All set for stable growth
By their savvy implementation, RB Systems has used TSplus as a practical bridge between traditional desktop software and modern cloud service delivery. The company avoided a costly software redesign thanks to the TSplus web-enabling capacity. RBSystems Inc. are consistently operating across a 15-server AWS infrastructure and benefit from a stable HTML5-based remote access solution which they reproduce and reuse. TSplus turned out to be much more than a remote access tool. It has been a strategic enabler in RB Systems’ transition toward cloud services and maintenance thereof.
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