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Summary
RBSystems Inc. uses TSplus Remote Access to publish its desktop software as a cloud-accessible service. Instead of investing in a full native web redevelopment of its application, RB Systems chose TSplus to deliver its existing desktop environment through the HTML5 client. This helped the company reduce redesign costs, move toward a cloud-service model, and continue scaling its AWS-hosted infrastructure while maintaining a stable and reliable user experience.
ABOUT RBSystems Inc.
Reliably providing secure and compliant customs services
RB Systems is a privately owned business based in Texas, USA. The company specializes in US Customs Brokerage services and operates in a highly regulated sector where accuracy, compliance and reliability are essential. They have been using TSplus Remote Access since 2015 after receiving a recommendation.
CHALLENGES AND REQUIREMENTS
A need to move to the cloud, simply and while maintaining the highest standards
When faced with a potential complete redesign of their software into a native web application, RB Systems knew this was a crucial step for their business.
Their main challenges and key requirements:
- Finding a secure, trustworthy and stable solution to move from desktop software to cloud service delivery .
- Maintaining reliability in a regulated industry .
- Avoiding the cost and complexity of a full software redesign.
- Supporting a multi-server AWS-hosted infrastructure.
- The structure and system needed to be both reproducible and scalable .
After considering different solutions, RB Systems found a different route when they were recommended TSplus.
THE TSPLUS SOLUTION
Software, remote connection and support, day in day out
RB Systems tapped into the following potential of their TSplus software:
- The application publishing capabilities of TSplus Remote Access allow them to make their own desktop software available as a cloud service.
- The process is reproducible with minimal IT administration overheads.
- The TSplus Support team has continued to support RB Systems in keeping its cloud-hosted Remote Access environment stable and operational while adapting desktop software delivery to an AWS-based cloud-service model.
- Over the years, RB Systems have seen items ticked off on their features wish-list by various TSplus software improvements , including licensing management and rehosting features.
RESULTS
Affordable, secure and efficient services to meet high compliance standards in all simplicity
Implementing TSplus software enabled RBSystems Inc. to:
- avoid the high cost of redeveloping their software;
- provides secure stable remote access to their customs brokerage software, primarily through the TSplus Remote Access HTML5 Client ;
- currently run TSplus across 15 AWS-hosted servers ;
- contributes to maintain stringent security standards , meaning they can work serenely in a demanding context.
Conclusion
All set for stable growth
By their savvy implementation, RB Systems has used TSplus as a practical bridge between traditional desktop software and modern cloud service delivery. The company avoided a costly software redesign thanks to the TSplus web-enabling capacity. RBSystems Inc. are consistently operating across a 15-server AWS infrastructure and benefit from a stable HTML5-based remote access solution which they reproduce and reuse. TSplus turned out to be much more than a remote access tool. It has been a strategic enabler in RB Systems’ transition toward cloud services and maintenance thereof.
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