Summary

Datanova Software required a secure, flexible remote access

solution to efficiently manage IT services for multiple businesses.

TSplus transformed their operations by enabling Datanova to

provide superior service to their clients while optimizing their own

IT resources.

ABOUT DATANOVA SOFTWARE

Datanova Software is a premier IT services provider specializing in

delivering tailored solutions to businesses across industries. From

small startups to medium-sized enterprises, Datanova supports its

clients with expertise in server management, IT infrastructure, and

remote access technologies. A proud TSplus partner, Datanova

leverages cutting-edge tools to deliver secure and seamless IT

operations for their clients

CHALLENGES AND REQUIREMENTS

As Datanova expanded its client base, the team encountered

increasing challenges in managing remote access for servers

located across multiple client sites. Key issues included:

• Scalability: Ensuring seamless access for clients without

overloading infrastructure.

• Security: Protecting sensitive client data from cyber

threats while maintaining regulatory compliance.

• Efficiency: Reducing the complexity of managing multiple

accounts and license portals.

Key requirements:

• Easy to deploy and scale.

• Secure, incorporating features like two-factor

authentication (2FA) and Homeland Protection.

• Capable of streamlining the management of multiple

client environments.