"What Is Remote Assistance in IT ?"
This detailed article goes into the intricacies of remote assistance, explaining its functionality, benefits, and best practices from an IT professional’s perspective.
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TSPLUS BLOG
Explore the importance of RDP security layers, securing RDP and related best practice. Discover security aspects of TSplus Remote Support.
Remote Desktop Protocol (RDP) is essential for enabling remote access to systems and applications in today's digital landscape. As a leading provider of remote desktop, application delivery and remote IT assistance solutions, TSplus emphasizes cybersecurity, simplicity and affordability. This article explores the importance of RDP security layers, the necessity of securing RDP connections, and the advantages of using TSplus Remote Support not only for software deployment, troubleshooting and training, but also specifically to secure RDP and enhance security. We will wrap up with best practice for securing RDP connections and remote connections in general before concluding on the matter of RDP negotiate security layer.
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RDP is widely used, making it a target for various vulnerabilities such as man-in-the-middle attacks, keylogging, denial of service, encryption and other malicious activities. With the rise in work mobility, these risks have increased, making it more critical than ever to secure RDP connections.
Remote Support enables screen control to be made possible even when the RDP session is minimized. Link to our online documentation here . The login tab also gives agents the possibility of choosing remote support or command line:
TSplus offers a comprehensive remote desktop software solution, including a secure, fast and simple remote support toolset. TSplus Remote Support provides two primary modes of intervention: command line and remote troubleshooting/device management . It enables screen sharing and remote control , both locally and from a distance, in any direction between PCs and Macs . Recently, TSplus has integrated Two-Factor Authentication (2FA) within its Remote Access solutions for an added layer of security.
One client had poor connection speeds and quality in their region. To solve this, we now host a Remote Support relay in Australia. Consequently, connection speed for our software in that region has been noticeably faster than one of our biggest competitors, TeamViewer.
Another client faced significant security challenges with their RDP connections, including frequent brute-force attacks and unauthorized access attempts. By implementing TSplus Remote Support, they leveraged advanced security features such as IP management, MFA, and automated threat detection network-wide. As a result, they experienced a dramatic reduction in security incidents and enhanced overall system performance.
Securing RDP connections is crucial in today's digital environment. By understanding and configuring RDP security layers, businesses can significantly reduce vulnerabilities. TSplus Remote Support offers enhanced security features, making it an excellent choice for protecting RDP connections. Whether live or using Wake-on-LAN for out-of-hours access, TSplus ensures robust protection. Explore TSplus products through a 15-day free trial and discover how easily you can enhance RDP security.
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