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Introduction
TeamViewer is a powerful tool that allows professionals to remotely operate Windows or Mac computers over the Internet, providing technical assistance and troubleshooting services to clients and employees. However, there may come a time when, whatever the reason, you decide to delete your TeamViewer account.
This article goes through the process of deleting your TeamViewer accounts. Aside from a important pointers regarding what to check before deletion and how to complete the process step by step, it also provides a useful comparison with our remote software: TSplus Remote Support and the rest of our suite.
TSplus Remote Support Free Trial
Cost-effective Attended and Unattended Remote Assistance from/to macOS and Windows PCs.
An Important Note Before You Start:
- A Simple and Irreversible Process
- Deleting Only the Local TeamViewer Data and App
Do you know the process is simple but irreversible?
Whatever the reason you no longer want TeamViewer, bear in mind account deletion is a permanent action and subscriptions need to be deleted from within the users account, preparation is essential.
What does account deletion imply in practice?
The process is simple but irreversible. This is important to remember. If you need to retrieve and keep any data associated with the account, do so before deleting your account. Indeed: all data, including groups, computers and contacts, will be entirely deleted along with your account.
What might you choose to save?
Since account deletion cannot be undone, what you export may include: owned groups, computer lists, contact directories, session logs, invoices….
If you are subject to GDPR or similar regulations, document your decisions, keeping an audit trail (who requested, who approved, when executed, + retention/deletion…). In company contexts, confirm whether your data belongs to the business or whether user self-deletion is required by policy or law.
What if I need to delete local TeamViewer app and data yet keep my account?
If you are in a rush to proceed with deleting data from a machine, but not actually after deleting an account as such, then this is for you.
Bear in mind, this affects only what is saved on your current device, which means you may have other machines holding this information. And more importantly, your account will not be deleted by this action, only the locally held application and data.
Quick Summary of Steps to Delete Only the Local TeamViewer App and Data:
- Navigate to c:program files (x86) teamviewer in the File Explorer.
- Look for uninstall.exe and run it to uninstall the TeamViewer software.
- Disable any TeamViewer services found in the Services panel.
That’s about it for just one local machine.
Why Might You Want to Delete Your TeamViewer Account?
- Security and Privacy Concerns
- Switching to Another Remote Support Tool
- Inactive or Unused Accounts
Security and Privacy Concerns
TeamViewer is one of the most widely used remote access solutions, but with popularity comes scrutiny. Past incidents, such as unauthorized access, raised concerns among users who prefer more control over their data. Even though TeamViewer has improved its safeguards, many people delete unused accounts to eliminate risk. For individuals and businesses, keeping accounts open increases exposure to threats whereas closing them is a simple way to improve security.
Switching to Another Remote Support Tool
Many users delete their accounts after migrating to another platform. IT teams often look for solutions with licensing models, security and usability which better suit their needs. Some find TeamViewer’s subscriptions restrictive, while others require compliance-focused features. Once migration is complete, deleting the account prevents overlapping licenses and reduces confusion.
Inactive or Unused Accounts
Sometimes accounts are created for a project and forgotten. Leaving them open serves no purpose and may become a hidden entry point for attackers. Closing unused accounts reduces your digital footprint and strengthens control over your online identity. For organizations managing multiple users, this paramount process avoids clutter and minimizes risks.
What are the Things to Consider Before Deleting?
- Backup Important Data
- Cancel Active Subscriptions
- Understand the Irreversibility
Backup Important Data
Before deleting a TeamViewer account, it is essential to consider what data may be tied to it. Device lists, connection histories and session logs could hold valuable information for audits, billing or IT reporting. Once the account is deleted, this data will be lost forever. Taking time to export or save any important information ensures you avoid running into issues later.
Cancel Active Subscriptions
TeamViewer subscriptions operate independently from account deletion. Thus, even if you delete your account, an active subscription could still generate charges. TeamViewer requires users to manually cancel their licenses or subscriptions through their customer portal or by contacting support. Only after receiving confirmation that your license has been canceled should you proceed with account deletion. Failing to do so may result in unnecessary billing disputes.
Understand the Irreversibility
As stated above, account deletion on TeamViewer is permanent and cannot be undone. Unlike account deactivation, which simply suspends access, deletion erases all account and device data. If you anticipate the possibility of using TeamViewer again in the future, consider deactivation or simply uninstalling as a safer temporary option.
What are the Various Paths to Delete a TeamViewer Account?
- TeamViewer (Classic) – User Self-Deletion
- Inside a Company Account – Roles & Boundaries
- TeamViewer Remote - New UI
- Deletion by Email - Record-Keeping Friendly
- Via the Website - Console Flow
TeamViewer (Classic) – User Self-Deletion
Remove all owned groups, computers and contacts tied to one user. In short: sign in → profile menu → Edit profile → Delete account → confirm.
Inside a Company Account – Roles & Boundaries
Since in many jurisdictions (e.g., the EU) the user must execute final account deletion, certain administrators will need to check role distribution. Practical sequence: (a) admin remove company associations and revokes the profile’s access, (b) the user performs personal account deletion, (c) admin verify removal from queues, groups and automations.
TeamViewer Remote - New UI
From the client or web portal (web.teamviewer.com), simply go to: Settings → profile settings → Delete account → confirm.
Deletion by Email - Record-Keeping Friendly
Email [email protected] from the registered address. Write a clear subject (e.g., “Request to delete my account”) and a short request to remove the account and associated data. This creates a paper trail useful for audits and ticketing systems.
Via the Website - Console Flow
Or finally, on the official TeamViewer site → log in online → profile (top-right) → Edit Profile → Remove/Delete account → confirm. Keep the confirmation for your records.
How do I Proceed? - Step-by-Step Guide to Deleting a TeamViewer Account
If need be, here is an expanded breakdown of what the above general steps involve:
- Log in to Your TeamViewer Account
- Navigate to Profile Settings
- Confirm Deletion Permanently
Sign in to Your TeamViewer Account
To complete the login with two-factor authentication enabled, make sure you also have access to the authentication method.
Sign in to the TeamViewer Management Console:
Enter your registered email and password and any further security credentials.
Navigate to Profile Settings
Click on your profile name located in the top-right corner of the console.
A menu will appear with account options. From there, select Edit Profile.
Here, you access the full range of personal settings. This section contains everything linked to your account, from contact details to security preferences.
Confirm Deletion Permanently
Scroll to the bottom of the profile settings page to locate the Delete Account button.
Click “Delete Account”.
This will trigger a confirmation prompt where you will be asked to re-enter your password. This additional step ensures that no account is deleted accidentally. Once confirmed, your account and all its associated data will be permanently erased from TeamViewer’s servers.
Re-enter your password and validate, thus completing the process.
What Issues May I Need to Troubleshoot When Deleting?
- Forgotten Login Credentials
- Active License or Subscription Issues
- Contacting TeamViewer Support
Forgotten Login Credentials
Perhaps the most common obstacle is users simply forgetting their login details. In this event, use the Forgot Password feature on the login page to reset it. However, if the account is linked to an old email address you no longer control, you may need to contact TeamViewer’s support team to verify your identity and gain access.
Active License or Subscription Issues
An active license will prevent you from completing deletion until the relevant subscription has been properly canceled. This can be frustrating, but it is necessary to avoid billing complications. Always make sure to cancel the license, wait for confirmation, and, then only, attempt to delete the account.
Contacting TeamViewer Support
For users who encounter persistent issues, contacting TeamViewer support directly is the best approach. Depending on the case, they may ask for proof of account ownership or details such as past invoices. While this may take time, it ensures your account is closed securely and without complications. This can be done by chat or phone as well as via email or a support ticket.
TeamViewer Account Deletion Complete – What Alternative Will Serve You Best?
Whatever type of account you had, that’s it for the steps to delete your TeamViewer account and ensuring that your data is permanently removed from the system. Incidentally, since you have chosen to delete your TeamViewer account, you may like to read more about what our solution enables.
- TeamViewer Accounts Management for Businesses
- General Account Management and Related Company Accounts Issues With TSplus Remote Support
- Planning for Appropriate Data and Accounts Management
- More About TSplus Remote Support as an Alternative to TeamViewer
- Company Colours Remote Support, Embedding and Other Options
TeamViewer Accounts Management for Businesses
Businesses using TeamViewer may encounter the need to delete accounts belonging to former staff members from their company's TeamViewer. However, based on several posts on the TeamViewer community forum, the platform's account deletion process falls short in providing a bulk solution to this task. Sadly, that is not a process we can impact. Nonetheless, how about a simple, affordable, secure solution to replace TeamViewer?
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Hosted Where You Need – Cloud or In-House
With cloud or self-hosted potential, our software opens your business a variety of doors. Cloud is worldwide and rapid, no holds barred. With self-hosted in dedicated servers, connexions are instant and secure, interventions fluid. Either way, as all logs are locally held, TSplus has access to no client data whatsoever. Finally, beyond the Agent Accounts tab, the administrator also has direct access to licence related aspects directly within the TSplus licencing portal.
General Account Management and Related Company Accounts Issues with TSplus Remote Support
The trouble with account management and regulations
In any accounts management scenario, not being unable to completely remove deleted users is likely to lead to those users remaining assigned to closed and expired cases in a company’s service queue. This inability to unassign users presents a potential challenge when the account owner is no longer accessible, as in the case of old staff members.
As a consequence, General Data Protection Regulation (GDPR) compliance questions will arise since, so long as the individual does not delete the account themselves, the company will be left with this open-ended situation.
The TSplus flexibility and simplicity applied to agent and device management
Agents, groups and data management is another story with TSplus Remote Support. Our goals are simplicity, efficiency, security.
By default, sessions are not shared, but an agent can invite one or more others, on a case-by-case basis, great for teamwork and more. With TSplus Remote Support, none of this should affect you. Indeed, our admin console streamlines support agent accounts and devices management, making it easy for businesses to handle account deletions and prevent unauthorised access.
Planning for Appropriate Data and Accounts Management
This leaves a joint responsibility with businesses and employees: to collaborate in going through all the steps required to preserve personal and company data and accesses from being left available to potential issues such as cyber-attacks. And with any company lies the responsibility of closely examining available options when choosing software, services and any other suppliers or products.
It is worth finding out in advance how data and account information will be processed, held, deleted, etc. It may sway your decisions towards one or another solution.
A Secure Alternative – TSplus Remote Support
TSplus Remote Support is a reliable alternative for businesses and IT teams who want secure and cost-effective remote access without the complexity of TeamViewer. With both subscription and lifetime options, it especially attractive to SMBs and enterprises alike.
Lightweight and quick to deploy, it is built with security at the forefront and supports our 2FA add-on making it an excellent choice for companies seeking a robust and dependable solution after deleting their TeamViewer account.
Between PC, mac and Android, Unattended and Peripherals with TSplus Remote Support
Providing relief from the above issues, TSplus Remote Support offers more than a simple user-management solution. A key feature is its cross-platform versatility, enabling control and support between PCs, tablets, smartphones even on mac and Android.
As cloud-based support software goes, Remote Support is ideal for providing attended/unattended assistance to remote clients. The TSplus suite, additionally includes Remote Access, Advanced Security and Server Monitoring. It thus offers a comprehensive tools-set for businesses seeking reliable user-friendly remote solutions.
Company Colours Remote Support, Embedding and Other Options
It is easy to configure the dashboard of TSplus Remote Support so that it displays your company logo and arbours your colours. These settings are only saved when you have an active licence, so be sure to subscribe at the end of your 15 day free trial.
The same goes for computer lists and logs, and for settings such as WoL. The latest feature added by our teams on the suggestion of one of our TSplus resellers is the capacity to capture UAC screens.
And if you need one final reason to save your settings, you gain the ability to embed your customised version of our software in your website. That way, your customer can click and share their screen with your agents instantly.
Conclusion
Deleting your TeamViewer account is a straightforward process, but it requires preparation to avoid complications. Whether you are motivated by security concerns, switching to another platform or removing unused accounts, backing up data and cancelling subscriptions upstream ensures a smooth closure and is time well invested.
For those who still need reliable remote support, TSplus Remote Support is a secure, efficient and cost-effective alternative, making the end of your TeamViewer account the beginning of a smarter approach to remote access.
TSplus Remote Support Free Trial
Cost-effective Attended and Unattended Remote Assistance from/to macOS and Windows PCs.
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