"What Is Remote Assistance in IT ?"
This detailed article goes into the intricacies of remote assistance, explaining its functionality, benefits, and best practices from an IT professional’s perspective.
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However, there may come a time when, whatever the reason, you decide to delete your TeamViewer account. This article will guide you through the process of deleting a variety of TeamViewer accounts. Aside from a few pointers regarding account deletion within TeamViewer, we will also provide some basic comparison with our remote software: TSplus Remote Support and the rest of our software suite.
TeamViewer is a powerful tool that allows professionals to remotely operate Windows or Mac computers over the Internet, providing technical assistance and troubleshooting services to clients and employees. However, there may come a time when, whatever the reason, you decide to delete your TeamViewer account.
This article will guide you through the process of deleting your TeamViewer accounts. Aside from a few pointers regarding account deletion within TeamViewer, we will also provide some basic comparison with our remote software: TSplus Remote Support and the rest of our suite.
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Cost-effective Attended and Unattended Remote Assistance from/to macOS and Windows PCs.
Please note that account deletion is a permanent action. This is important to remember. If you need to retrieve and keep any data associated with the account, you need to do so before deleting your account. Indeed: all data, including groups, computers and contacts, will be irreversibly deleted along with your account .
If you are in a rush to proceed with deleting data from your machine, but not actually after deleting you account as such, then this is for you.
Bear in mind, this affects only what is saved on your current device, which means you may have other machines holding this information. And more importantly, your account will not be deleted by this action, only the locally held application and data.
In short, you need to perform the following steps.
To delete your TeamViewer (Classic) account, follow these steps:
NB: Remember that once the account is deleted, all data, including owned groups, computers, and contacts, will be permanently removed.
Before performing the above steps, you will need to contact the administrator who may proceed with the deletion of your company related profile and your individual account. The administrator may also delete only your profile and company accesses from within the company account, then leave you to carry out the above account deletion steps for your personal account.
Technically, in Europe, you are more likely to experience this second event, since Data Protection Law will require you to delete your own account yourself rather than allow the company IT personnel to do so. Other regions may differ.
To delete your TeamViewer Remote account, perform the following steps:
NB: As for other account types, the deletion will remove all data associated with the account, such as groups, computers and contacts.
Users have the option to delete their account by sending an email to [email protected]. Follow these steps:
To delete your account through the TeamViewer website, follow these instructions:
Whatever type of account you had, that’s it for the steps to delete your TeamViewer account and ensuring that your data is permanently removed from the system.
Remember that account deletion is irreversible and will remove all owned groups, computers, and contacts. Choose the appropriate method based on your account type and practicalities, then follow the steps carefully to complete the process.
Incidentally, since you have chosen to delete your TeamViewer account, you may be please to read our TeamViewer Alternatives article to see some of the other software available.
Businesses using TeamViewer may encounter the need to delete accounts belonging to former staff members from their company's TeamViewer. However, based on several posts on the TeamViewer community forum, the platform's account deletion process falls short in providing a bulk solution to this task.
Are you interested in a simple and affordable yet secure and powerful solution to use instead of TeamViewer? Then our own TSplus Remote Support software could be just what you have been looking for.
By default, sessions are not shared, but an agent can invite one or more others, on a case by case basis, great for team work and more. Our software being self-hosted in dedicated servers, connexions are rapid and interventions fluid. Then, as all logs are locally held, TSplus has access to no client data whatsoever. Finally, beyond the Agent Accounts tab, the administrator also has direct access to licence related aspects directly within the TSplus licencing portal.
In any accounts management scenario, not being unable to completely remove deleted users is likely to lead to those users remaining assigned to closed and expired cases in a company’s service queue. This inability to unassign users presents a potential challenge when the account owner is no longer accessible, as in the case of old staff members.
As a consequence, General Data Protection Regulation (GDPR) compliance questions will arise since, so long as the individual does not delete the account themselves, the company will be left with this open-ended situation.
This leaves a joint responsibility with businesses and employees: to collaborate in going through all the steps required to preserve personal and company data and accesses from being left available to potential issues such as cyber-attacks. And with any company lies the responsibility of closely examining available options when choosing software, services and any other suppliers or products.
It is worth finding out in advance how data and account information will be processed, held, deleted, etc. It may sway your decisions towards one or another solution.
Providing relief from the above issues, TSplus Remote Support offers a simple user-management solution. It streamlines the process of managing support agent accounts, making it easy for businesses to handle account deletions and prevent unauthorised access.
As cloud-based support software goes, Remote Support is ideal for providing attended/unattended assistance to remote clients. The TSplus suite, additionally includes Remote Access, Advanced Security and Server Monitoring. It offers a comprehensive set of tools for businesses seeking reliable and user-friendly remote solutions.
It is easy to configure the dashboard of TSplus Remote Support so that it displays your company logo and arbours your colours. These settings are only saved when you have an active licence, so be sure to subscribe at the end of your 15 day free trial.
The same goes for computer lists and logs, and for settings such as WoL. The latest feature added by our teams on the suggestion of one of our TSplus resellers is the capacity to capture UAC screens.
And if you need one final reason to save your settings, you gain the ability to embed your customised version of our software in your website. That way, your customer can click and share their screen with your agents instantly.
In conclusion, deleting personal TeamViewer accounts should offer no issues. Potentially though, we have seen that administrators in larger companies may face challenges with account deletions in TeamViewer business accounts.
Anyhow, I invite each reader to test and find out for yourselves how TSplus Remote Support can be a superior alternative to TeamViewer, especially for simplicity and price. With its robust security and valuable features, TSplus Remote Support offers an effective and secure solution for remote control, support or training session needs.
Additionally, the TSplus suite presents a range of software products, each catering to different aspects of business operations, guaranteeing an affordable and efficient remote working experience.
TSplus Remote Support Free Trial
Cost-effective Attended and Unattended Remote Assistance from/to macOS and Windows PCs.
Simple, Robust and Affordable Remote Access Solutions for IT professionals.
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