Kangar Municipal Council

Summary

As Kangar Municipal Council (MP Kangar) advanced its Smart City roadmap, the organization needed a secure, efficient and cost-effective digital workspace solution to support municipal employees, hybrid work requirements, strengthen cybersecurity and simplify IT operations. With the support of trusted Malaysian technology integrator Aswant Group the council selected TSplus Remote Access as part of a modern digital workspace strategy.

ABOUT MP Kangar

MP Kangar is the municipal council of Kangar, the capital of Perlis, Malaysia. It is actively pursuing digital modernization under the Malaysia Smart City Framework and, by 2026, aims to achieve Level 1 Smart City status and integrate more than 10 systems.

CHALLENGES AND REQUIREMENTS

To support this transformation, the council required a robust IT foundation capable of balancing innovation with the demands of daily public service delivery. They called on trusted IT partner Aswant.

MP Kangar faced several challenges and requirements within its Smart Cities initiative:

• The council needed to manage digital transformation modernise their infrastructure and integrate new systems while maintaining essential municipal services .
• Employees and Smart City operators required reliable, secure remote access to business-critical applications.
• Cybersecurity and Resilience Any new platform had to address modern cyber risks while protecting municipal systems and sensitive operational data.
• A target was to reduce downtime simplify recovery processes and ensure business continuity during unexpected events.
• Cost Efficiency and Simplicity The council sought to reduce hardware dependency yet retain ease of use at all levels. Case in point: both work from home employees and Smart City operators require high level of cyber security and ultimate simplicity of usage and maintenance .

THE TSPLUS SOLUTION

Following the successful pilot project designed and implemented by Aswant Group Kangar Municipal Council selected TSplus Remote Access for two key segments of its infrastructure: municipal employees (remote connectivity) and Smart City operators (managing digital services).

The results were transformative:

• Unified Access Platform Local and remote users simply connect through a single dedicated access program.
• Secure Remote Connectivity TSplus software enabled staff to securely access apps and systems from any approved location.
• Centralized Administration IT teams centrally manage users, access and infrastructure, reducing support workload.
• Thin Client Compatibility Fully compatible with council applications and Centerm peripheral devices, the solution supports a more efficient endpoint strategy.
• Advanced Productivity Features help ensure seamless day-to-day operations (Connection client, Printing…).

RESULTS

The project delivered by Aswant afforded immediate operational value:

• Rapid Deployment They completed full implementation in less than one week 's rapid rollout and with smooth adoption.
• Improved Business Continuity In critical situations, devices can be replaced in as little as two minutes without affecting council data or systems.
• Lower IT Costs Compared with traditional PC environments, the council achieved a highly attractive return on investment.
• Stronger Cybersecurity Posture The new environment provided a more secure foundation for municipal digital services (Kaspersky OS cyber-resilient layer).
• Future-Ready Infrastructure MP Kangar now has a scalable platform capable of supporting future Smart City expansion.

Conclusion

Kangar Municipal Council’s deployment demonstrates how local governments can accelerate Smart City ambitions with secure, practical and affordable technology. Local expertise from Aswant Group and use of TSplus software helped the council establish a resilient digital workspace foundation ready to support long-term innovation.