TSplus Remote Support V4 Latest Updates
The latest updates to TSplus Remote Support software bring substantial improvements to performance, screen sharing, and user experience.
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TSPLUS BLOG
Last week, the TSplus headquarters team convened in Paris for a pivotal two-day meeting to reflect on the successes of 2024 and outline strategic objectives for 2025. The gathering brought together key members of the global TSplus network and featured insightful discussions on the company’s future growth and innovations.
The meeting opened with a warm welcome to new recruits who will play essential roles in advancing TSplus's global initiatives. Adrien Philippe now leads the worldwide pre-sales team, joined by Michael Cadet and Wadi Chadli. In China, three new hires—Neo Chen (Sales Development), Shen Xu (Marketing), and Yi Zheng (Communications Liaison from France)—have been onboarded to strengthen operations and communication between Shanghai and the headquarters.
Henri Merlin, COO, shared exciting news as TSplus achieved a significant milestone The company’s turnover has surpassed yearly revenue targets! This impressive growth reflects TSplus’s commitment to innovation, customer-centric strategies, and global market expansion.
Dominique laid out TSplus’ roadmap towards 2030, emphasizing the need for robust reseller networks, innovative products, effective sales strategies, and strong partnerships. He identified six strategic pillars for 2025:
· Video Production: Enhanced marketing strategies leveraging multimedia content.
· Expansion in China and the USA With new hires and development initiatives.
· Prospection Database: Supporting localized market exploration.
· Remote Connect Release Simplified remote support for individual users.
· RDS-Tools Continued development and integration.
· AI Tools Leveraging artificial intelligence to drive innovation.
TSplus’ product development team focused in 2024 on enhancing its flagship solutions, Remote Support and Advanced Security, prioritising user experience and cross-platform compatibility. For 2025, ambitious plans are in place, including:
Additionally, a complete overhaul of the License Portal will optimise user experience and integrate the SaaS model for all TSplus products, facilitating seamless subscription-based services.
David Bismuth, executing video production efforts, aims to create engaging, AI-driven multilingual videos to bolster the company’s social media strategy. These efforts will complement ongoing SEO optimisation and content creation initiatives, which drove impressive web traffic growth in 2024.
TSplus will continue expanding its presence on key platforms, including LinkedIn, Facebook, and potentially Reddit, to increase brand awareness and engagement. The development of a case studies portfolio, leveraging customer insights, is also underway to highlight success stories.
A highlight of the event was the keynote speech by Xavier Fontanet, former CEO of Essilor and a renowned business strategist He shared invaluable advice on thriving as a smaller player in markets dominated by giants like Citrix and Microsoft. Fontanet’s "small fish" strategy emphasized the advantages of specialization and gradual market expansion through niche targeting.
Looking ahead, TSplus is excited to host its next international meeting in Bali in April 2025 With a clear roadmap, a motivated team, and ambitious goals, TSplus continues its mission to provide innovative, reliable solutions for remote access and cybersecurity.
TSplus invites IT resellers and professionals to join the TSplus Partner program: https://tsplus.net/partner-program/ .
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