The Difference Between Remote Access and Remote Desktop Software
Learn or rehearse the key differences between remote access and remote desktop software. Discover which solution is right for IT support, remote work, or server maintenance.
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TSPLUS BLOG
Need to access your computer from another device? Whether you work remotely, offer tech support or manage IT systems, remote computer control is key. This guide explains the best methods, including built-in options, secure third-party tools and the benefits of using TSplus Remote Support.
Remote computer control has become essential in 2025. With the continued rise of remote work, global teams and digital service delivery, being able to access your PC from anywhere is more than a convenience. Indeed, whether you are an IT technician assisting clients, a business owner accessing files while travelling or simply working from home, mastering this capability is a powerful asset.
Today’s work culture is shaped by flexibility, mobility and responsiveness. Remote computer control empowers individuals and teams to maintain productivity, ensure business continuity and support systems, without being tied to a specific location.
Using strong encryption and authentication as well as performance optimisation, a well-configured remote connection can deliver an experience nearly identical to working directly on the local machine.
In this section, take a comprehensive look at the best ways to control a PC remotely. Each method has specific strengths depending on your needs and technical level:
Windows Pro/Enterprise users in office environments
Windows Remote Desktop ( RDP ) is Microsoft’s native solution for controlling a computer remotely. It offers a full desktop experience and works well across LAN and VPN.
Microsoft replaced the legacy RDP client with the new Windows App, offering:
You must enable remote desktop access on the host PC and connect using another Windows machine with proper credentials. Ideal for professionals already in the Microsoft ecosystem.
Casual users, quick access, basic actions
If you want a free and fast option with minimal setup, Google’s Chrome Remote Desktop works across platforms using just a browser.
Limitations include the lack of transfer or multi-user support. Nevertheless, for one-time or light usage, it is a practical solution.
IT support teams, SMBs, and enterprises
TSplus Remote Support is a powerful tool designed for professional-grade remote assistance. It enables fast and secure access to remote PCs, making it ideal for businesses.
Unlike many other tools that rely on complex subscriptions, TSplus offers simple, cost-effective licensing without sacrificing power.
On-the-go users or when you have no freedom to install apps
Modern remote tools like Zoho Assist, TSplus Web Portal or AnyDesk Web Client offer access via a browser without installation.
Ideal for mobile technicians or quick support scenarios. However, some advanced features (like file sharing or multimonitor views) may require installed versions.
Teams needing advanced collaboration tools
Leading commercial apps such as TeamViewer, RemotePC and AnyDesk offer polished interfaces, encrypted connections, and robust multi-platform support.
For example, the latest version of Devolutions’ Remote Desktop Manager supports custom PowerShell VPN entries, enabling custom VPN connections for seamless integrations.
These are powerful but can be pricey for small teams or occasional users. Licensing often follows a per-agent or per-device model.
Network administrators, power users
Using a VPN to tunnel into a local network and then using VNC (Virtual Network Computing) is another solution.
However, it requires more setup and security management. This is best for IT admins managing internal servers or closed networks.
Developers and system administrators
For text-based control and automation, command-line tools like:
These tools allow you to execute commands, update systems and transfer files, all via terminal. These are incredibly efficient and secure when properly configured, though they require technical knowledge.
To ensure a safe, reliable and seamless remote control experience, it is important to meet the following best practice, not only to protect sensitive data but also to maintain performance and compliance:
Weak credentials are the most common point of failure. Enable multi-factor authentication (MFA) wherever possible to add an essential layer of protection.
Whether it is your remote control tool, operating system or antivirus program, regular updates close security gaps and improve performance.
Always end your remote session properly to avoid leaving the connection exposed, especially on shared or public devices.
Even the best tools can’t compensate for human error. Ensure your team understands phishing risks access controls and device security.
Open networks can expose remote session data. Use a trusted Virtual Private Network (VPN) to encrypt your connection and stay protected.
Remote work will only continue to expand, and secure remote control is now a cornerstone of modern operations. Whether you oversee a global IT infrastructure or just access your office PC from home, following these practices and choosing a tool designed with security in mind makes all the difference.
Setting up TSplus Remote Support is fast and intuitive. You can actually initiate a session without installation for a one-off intervention where you need not save any settings. For regular use, download and install for a 15-day free trial. Here is how to get started:
Once connected, the controller sees the host screen in real-time and can operate the mouse, keyboard, and more.
TSplus Remote Support delivers a powerful, secure, and user-friendly experience built specifically for IT professionals, support teams, and modern businesses. Its robust feature set is designed to maximize efficiency, improve end-user satisfaction, and meet the evolving demands of remote work in 2025.
Key features include:
Adds an essential layer of protection to all remote sessions, ensuring that only authorised users can access critical systems and data.
With strategically placed servers on all continents, TSplus ensures fast and reliable connections by reducing latency and improving session stability, no matter where your users are located.
Enables advanced users and IT admins to run scripts, execute commands or perform system maintenance tasks efficiently without graphical interference.
Support teams can manage several simultaneous sessions with ease, making it an ideal solution for IT service desks, managed service providers (MSPs) and customer support centres.
Record live sessions for auditing, quality assurance or training purposes. This is especially useful for compliance in regulated industries.
Move files between devices with a simple drag-and-drop interface, speeding up diagnostics and collaboration while maintaining strong encryption protocols.
Remotely control your PC from Android and Mac devices and vice versa for even more versatility and efficiency. NB: The included macOS and Android possibilities offered by TSplus Remote Support were long awaited and much requested features. In fact, TSplus MSPs, resellers and partners helped with beta-testing and now greatly appreciate them.
Altogether, these features empower businesses to maintain high levels of service and control while ensuring every remote connection is secure, responsive and aligned with organisational policies. With TSplus, IT teams gain not only convenience but true peace of mind.
Controlling your computer from another device is easier and more secure than ever before. Whether you're using built-in options like Windows RDP, browser-based tools like Chrome Remote Desktop, or advanced platforms like TSplus Remote Support, the key is choosing the right tool for your use case. TSplus offers a reliable, feature-rich, and cost-effective solution for both businesses and tech professionals. With its intuitive design, global reach, and top-tier security, it’s your trusted partner for remote access in 2025.
When it comes to controlling your computer from another computer, Remote Support offers a comprehensive and user-friendly solution. Designed for businesses and individuals alike, it empowers users with seamless remote access capabilities. Let us explore the steps to unlocking seamless remote computer control with TSplus Remote Support.
Installing TSplus Remote Support is a straightforward process. By following the clear and concise installation instructions provided in our Quick-Start guides, you can quickly set up our software on your computer. The Remote Support package is lightweight, minimizing resource usage and ensuring optimal performance.
Once installed, TSplus Remote Support integrates seamlessly with your existing IT infrastructure. It requires no complex configuration or additional hardware, making it an ideal choice for both small businesses and large enterprises. Lastly, the intuitive management console allows you to easily configure and customize your remote access settings, granting you full control over the connection.
Prior to controlling any computer, remember you need an active TSplus licence to control a device. Nonetheless, you can share your screen without having an account. Your 15-day trial account enables you to control or share for 15 days. This is a great way to test TSplus Remote Support features.
1. Download and install RS on both your computer and the other computer.
2. In the “Remote Computer Access” box of the newly opened window of the other computer, enter the Remote ID of your own computer and click connect.
3. In the window that opens next, you can enter the corresponding password showing on the host computer. You can then click this connect button to open the Remote Support session.
4. Once you have clicked connect, your host screen will appear on the remote computer controlling it. Here is an example of what it will look like with our simple TSplus Remote Support console framing the end-user's screen.
Read on for more detail of what features are at your fingertips now.
Here are some main features and highlighting how TSplus Remote Support enables efficient and secure computer control from any location. Our remote control software boasts an array of powerful features that simplify remote computer control.
To start with, TSplus Remote Support prioritizes security. For this reason and for the sake of speed, we have self-hosted dedicated servers placed strategically on all 5 continents. By leveraging HTTPS encryption and TLS 1.2 technology, we ensure that your remote sessions are protected from unauthorized access and data breaches. All this guarantees your sensitive information remains confidential during remote control sessions. Here is to peace of mind while accessing your computer remotely.
With rising cybersecurity threats, remote tools must go beyond basic encryption. TSplus Remote Support stays ahead by promoting the use of Multi-Factor Authentication (MFA) to secure every connection. These safeguards ensure that only authorized users can access your systems—no matter where they are.
Another notable feature of TSplus Remote Support is its rapid and robust file transfer capabilities. With a simple drag-and-drop interface, you can easily transfer files between the local and remote computers. Whether you need to retrieve important documents, share files with colleagues, or backup critical data, TSplus Remote Support simplifies the file transfer process, enhancing productivity and collaboration.
Add to this command line and session recording , multiple screens and multiple agents , and you have the premises of a tool IT administrators and roaming users anywhere cannot do without. That's without having looked at all the features and possibilities at hand.
New and updated remote control tools are competing to offer the best user experience. TSplus Remote Support remains a top contender by balancing ease of use, rich features, and affordable pricing. Compared to many tools which require subscriptions or complex licensing models, TSplus provides a straightforward and cost-effective alternative without compromising on power or security. A feature-by-feature comparison places TSplus among the best options for small businesses, IT teams, and support centres in 2025.
With TSplus Remote Support, controlling your computer from another computer becomes a hassle-free endeavor. Its feature-rich solution provides universal compatibility, robust security and efficient file transfer capabilities.
By following the simple installation process, you can swiftly set up TSplus Remote Support and unlock seamless remote computer control. Say goodbye to geographical limitations and embrace the freedom of accessing and controlling your computer from anywhere with TSplus Remote Support .
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