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Summary
Indy System, a French IT and telecom services provider, needed a reliable cost-effective solution to deliver secure remote access and application publishing for its diverse clientele. Moving away from traditional RDS and legacy providers, Indy System adopted TSplus. The result: consistently flexible and affordable solutions for their clients which strengthens Indy System’s standing.
ABOUT Indy System Software
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Founded in 1994 and based in Montauban (France), Indy System specialise in IT services, professional telephony and network administration Their 20 staff serve both SMEs and local government organisations across several French departments.
Since 2019, Indy System have positioned themselves as providers of alternative telecom operator, delivering flexible, no-commitment IP telephony and mobile services. They also designed their own INDY Box hardware , a locally manufactured, customizable IT system. This breadth of expertise allows Indy System to offer integrated technology solutions, supporting setups from 1 to 400 devices.
CHALLENGES AND REQUIREMENTS
An affordable alternative
When Indy System looked to strengthen their remote access capabilities, they faced several challenges. Initially, Indy System switched from RDS to TSplus Remote Work then scaled up to Remote Access.
Challenges:
- performance and speed,
- licensing flexibility
- affordability
- scalability
- subscriptions alignment.
Key requirements:
- quick session opening ;
- flexibility and scalability adaptable user counts
- affordability compared to Citrix and Microsoft;
- secure connections .
THE TSPLUS SOLUTION
Adaptable across the board
At the time, TSplus software was a clearly efficient way for Indy System to gain time and save money for both their customers and themselves. To date, Remote Access and Advanced Security are the products they use widely for nearly all their clients.
- Secure access provision: TSplus Advanced Security protects the data and workspaces of their client base.
- Scalable licensing adapts for their clients from the smallest single-user set-ups to broader user bases of up to 400, some of which may fluctuate over time .
- Rapidly accessible sessions on multiple devices thanks to the TSplus Remote Access feature set.
- Affordable licenses are flexible, either lifetime or subscription and with options according to needs.
RESULTS
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Indy System continue to implement TSplus Remote Access software for most of their clients since:
- Satisfied clients are glad of both the savings incurred and the efficiency provided.
- Time savings are of great value for the Indy System staff team.
- Adaptable user counts provide Indy System’s various customers with accurately sized licenses and pricing.
- Security is as central as ever for server and data integrity.
- Ongoing support from TSplus staff proves valuable when needed.
Conclusion
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The savings in costs as well as in time and efficiency continue to benefit Indy System and their clients, with every new installation and every simple configuration change or update. Offering a combination of lifelong licenses and ongoing subscriptions, the TSplus pricing structure proves a valuable model for Indy System, who count customers who need yearly or monthly billing.
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