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Summary
As a SaaS provider, CEI Informatique needed a cost-effective and flexible alternative to Citrix for delivering software and remote access to its clients. By adopting TSplus solutions, they achieved reliable application publishing and secure remote connections for dozens of servers, all while benefiting from responsive support and scalable licensing.
ABOUT CEI INFORMATIQUE
Founded in 1997, CEI Informatique is an IT services company (ESN/SSII) based in Cabestany (near Perpignan, France). They develop custom management software which they host at OVH Cloud. With around 40 servers in production, CEI serves two major retail sectors across France: car parts stores and paint stores. In addition to software, the company provides IT maintenance, equipment installation and repair, and certified training for its clients.
CHALLENGES AND REQUIREMENTS
CEI needed a less expensive solution that would be as performant and reliable.
- Cost efficiency Citrix was too expensive for CEI’s deployment scale. They needed a simpler, more affordable solution.
- Scalability Their SaaS offering required stable remote access across more than 40 servers.
- Security A ransomware module in a competing solution caused major instability, so reliable protection was essential.
- Ease of use They wanted straightforward application publishing without unnecessary complexity.
- Vendor support Reliable technical support was key to maintaining uptime and addressing issues quickly.
THE TSPLUS SOLUTION
Secure remote access provision
- TSplus Remote Access enabled CEI to deliver applications to their retail clients via secure remote connections and simple application publishing. This partnership has continued as CEI Informatique provides their ERP to more customers over the years.
- TSplus Advanced Security provided reinforced protection against cyber threats, with responsive troubleshooting from the TSplus team when early issues arose.
RESULTS
By implementing TSplus software over the years, CEI achieved:
- Significant cost savings compared to Citrix and other remote access providers.
- Increased reliability for application publishing across 40 servers used in production.
- Improved security after initial resource issues were swiftly resolved with TSplus Advanced Security.
- Enhanced support experience - CEI praised TSplus for its responsiveness and clear communication.
And they are looking towards potential broader product use. Noted interests are more advanced configurations and usage as well as exploring the TSplus alternative for remote assistance and support.
Conclusion
Long term collaboration
CEI Informatique has leveraged TSplus to streamline its remote access and application delivery while keeping costs under control. From SaaS deployment to end-user support, TSplus has proven to be a reliable partner for CEI’s business model. This has enabled CEI Informatique to serve specialized retail sectors across France with secure, efficient and affordable IT services.
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